Subject: Ticket Assigned - Conversation with Hasenaat Omer
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Feb 2023 11:33:54 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hasenaat Omer Hasenaat Omer                    [email-masked]           03:23 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:23 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Hello Hasenaat Omer , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:23 PM, 01st Feb                     Hasenaat Omer                    1           03:23 PM, 01st Feb                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           03:23 PM, 01st Feb                     Hasenaat Omer                    9412715564           03:23 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC020123000172    You can also easily track your order from My Account > Order History.             03:24 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:24 PM, 01st Feb                     Hasenaat Omer                    2           03:24 PM, 01st Feb                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:24 PM, 01st Feb                     Hasenaat Omer                    1           03:24 PM, 01st Feb                   Centrepoint UAE whatsapp bot                   Please enter your email address           03:24 PM, 01st Feb                     Hasenaat Omer                    [email-masked]           03:24 PM, 01st Feb                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:24 PM, 01st Feb                   Abdulqader                    Hi Hasenaat, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           03:27 PM, 01st Feb                     Hasenaat Omer                    I’ve received my above mentioned order           03:27 PM, 01st Feb                     Hasenaat Omer                    But in my application it’s showing “on the way” as if it’s didn’t reach me but here I’m confirming it’s delivery so plz mark it as delivered asap           03:28 PM, 01st Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           03:29 PM, 01st Feb                   Abdulqader                   We have checked and we would like to inform you that the following order number: (9412715564) was placed on Jan 30, 2023.Please note the expected delivery date on 02-02-2023.           03:31 PM, 01st Feb                   Abdulqader                   We will do our best to arrange the delivery asap.           03:31 PM, 01st Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           03:31 PM, 01st Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           03:33 PM, 01st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5653648