Subject: Ticket Assigned - Conversation with Wine Gamilla
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Feb 2023 08:55:57 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Wine Gamilla Wine Gamilla                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  wine gamilla Bot:  Hi wine gamilla, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4712737484 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0131230008397     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  97474408346            12:40 PM, 01st Feb                   Abdulqader                    Hi wine, Good Morning. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           12:43 PM, 01st Feb                     Wine Gamilla                    Hi good morning           12:43 PM, 01st Feb                     Wine Gamilla                    I just want to ask how do i know the number of the courrier  who will deliver my order now           12:44 PM, 01st Feb                   Abdulqader                   Please accept our full apologies, as we do not have the contact number of the courier partner at this moment.           12:46 PM, 01st Feb                   Abdulqader                   We have checked and we would like to inform you that the following order number: (4712737484) was placed on Jan 3,1 2023.Please note the expected delivery date on02-02-2023           12:47 PM, 01st Feb                     Wine Gamilla                    How do i know the he will deliver my order because i will left home at 1:30           12:47 PM, 01st Feb                     Wine Gamilla                    Yes but i recieved message now that they will deliver today, im expected the order to delivered by tomorrow           12:49 PM, 01st Feb                   Abdulqader                   Please note the expected delivery date on02-02-2023.Our delivery team always contacts the customer before attempting any delivery.           12:49 PM, 01st Feb                     Wine Gamilla                    Ok. So they will delive it by tomorrow not today?           12:50 PM, 01st Feb                   Abdulqader                   They will deliver the order tomorrow .           12:51 PM, 01st Feb                     Wine Gamilla                    Ok..hope they will call me...           12:52 PM, 01st Feb                     Wine Gamilla                    Thank you so much           12:52 PM, 01st Feb                   Abdulqader                   Yes for sure.           12:53 PM, 01st Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           12:53 PM, 01st Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           12:55 PM, 01st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5652729