Subject: Ticket Assigned - Conversation with Rashy
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 31 Jan 2023 15:09:51 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rashy Rashy                    Hello           06:54 PM, 31st Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:54 PM, 31st Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:54 PM, 31st Jan                     Rashy                    Helloo           06:54 PM, 31st Jan                     Rashy                    1           06:54 PM, 31st Jan                   Centrepoint UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           06:54 PM, 31st Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:54 PM, 31st Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:54 PM, 31st Jan                     Rashy                    1           06:55 PM, 31st Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:55 PM, 31st Jan                   Centrepoint UAE whatsapp bot                    Hello Rashy , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:55 PM, 31st Jan                     Rashy                    1           06:55 PM, 31st Jan                     Rashy                    1           06:55 PM, 31st Jan                   Abdulqader                    Hi Rashy, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           07:00 PM, 31st Jan                     Rashy                    Yes please           07:00 PM, 31st Jan                     Rashy                    I have not received ma parcel yet           07:00 PM, 31st Jan                     Rashy                    Y it’s delayed           07:00 PM, 31st Jan                     Rashy                    Two days delayed           07:01 PM, 31st Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:03 PM, 31st Jan                     Rashy                    Okay           07:03 PM, 31st Jan                   Abdulqader                   We sincerely apologize for any inconvenience caused, ​Please provide us with your full contact number and address in order  (house number - street name - neighborhood - city)           07:04 PM, 31st Jan                     Rashy                    00971509184230 202 palma building industrial area 1 sharjah ( backside of sharjah city center)           07:05 PM, 31st Jan                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           07:07 PM, 31st Jan                     Rashy                    Yes please do           07:07 PM, 31st Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           07:07 PM, 31st Jan                     Rashy                    No But i hope i will get ma parcel today           07:08 PM, 31st Jan                   Abdulqader                   Ok sure will do the needful.           07:09 PM, 31st Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:09 PM, 31st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5649882