Subject: Ticket Assigned - Conversation with Joan
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 31 Jan 2023 13:01:35 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Joan Joan                    Hi I just want to check ny another shipment 9412200869           04:45 PM, 31st Jan                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            04:45 PM, 31st Jan                   Babyshop UAE WhatsApp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:45 PM, 31st Jan                     Joan                    1           04:46 PM, 31st Jan                   Babyshop UAE WhatsApp bot                    Hello Joan , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:46 PM, 31st Jan                     Joan                    1           04:46 PM, 31st Jan                   Babyshop UAE WhatsApp bot                   Please enter your order number to continue.           04:46 PM, 31st Jan                     Joan                    9412200869           04:46 PM, 31st Jan                   Babyshop UAE WhatsApp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP012823000314    You can also easily track your order from My Account > Order History.             04:46 PM, 31st Jan                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:46 PM, 31st Jan                     Joan                    2           04:47 PM, 31st Jan                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:47 PM, 31st Jan                     Joan                    1           04:48 PM, 31st Jan                   Babyshop UAE WhatsApp bot                   Please enter your email address           04:48 PM, 31st Jan                     Joan                    [email-masked]           04:48 PM, 31st Jan                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           04:48 PM, 31st Jan                   Abdulqader                    Hi Joan, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           04:48 PM, 31st Jan                     Joan                    Hi kader           04:48 PM, 31st Jan                     Joan                    I just want to check one of the item of my order it should be deliver today around 10-2pm but till now I didnt received           04:50 PM, 31st Jan                     Joan                    can you check please           04:50 PM, 31st Jan                     Joan                    this item           04:50 PM, 31st Jan                     Joan                             04:50 PM, 31st Jan                   Abdulqader                   Is this contact number correct +971558369003?             04:51 PM, 31st Jan                     Joan                    yes its correct           04:51 PM, 31st Jan                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           04:52 PM, 31st Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           04:54 PM, 31st Jan                     Joan                    thanks please follow up this item. because we need send that back home           04:56 PM, 31st Jan                   Abdulqader                   Ok sure we will do the needful           04:57 PM, 31st Jan                     Joan                    thanks           04:57 PM, 31st Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           04:58 PM, 31st Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with babyshop  Have a wonderful day.           05:01 PM, 31st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5649035