Subject: Ticket Assigned - Conversation with =SimplyME=
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 30 Jan 2023 16:09:15 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with =SimplyME= =SimplyME=                    Can I ask about my dlvery.. If what time it will come?           07:55 PM, 30th Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            07:55 PM, 30th Jan                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:55 PM, 30th Jan                     =SimplyME=                    1           07:56 PM, 30th Jan                   MAX UAE whatsapp bot                    Hello =SimplyME= , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:56 PM, 30th Jan                     =SimplyME=                    1           07:56 PM, 30th Jan                   MAX UAE whatsapp bot                   Please enter your order number to continue.           07:56 PM, 30th Jan                     =SimplyME=                    9412515437           07:56 PM, 30th Jan                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=1000019152640    You can also easily track your order from My Account > Order History.             07:56 PM, 30th Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:56 PM, 30th Jan                     =SimplyME=                    I cannot track it said no tracking found           07:57 PM, 30th Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:57 PM, 30th Jan                     =SimplyME=                    3           07:57 PM, 30th Jan                   MAX UAE whatsapp bot                    Hi =SimplyME= , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            07:57 PM, 30th Jan                     =SimplyME=                    5           07:57 PM, 30th Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:57 PM, 30th Jan                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting Max. My name is Kader. I will be happy to assist you.           07:58 PM, 30th Jan                     =SimplyME=                    I cannot track my order           07:59 PM, 30th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           08:00 PM, 30th Jan                   Abdulqader                   Is this contact number correct +971524718731?             08:01 PM, 30th Jan                     =SimplyME=                    Yes it is           08:02 PM, 30th Jan                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            08:03 PM, 30th Jan                     =SimplyME=                    Yes because today my dlvery.. Tomorrow I have duty           08:04 PM, 30th Jan                     =SimplyME=                    My location it's only Electra st.. It's only minutes from marina mall           08:05 PM, 30th Jan                     =SimplyME=                    Thank you           08:05 PM, 30th Jan                   Abdulqader                   We will do our best to arrange the delivery today.           08:05 PM, 30th Jan                     =SimplyME=                    Okey thank you soo much?           08:06 PM, 30th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           08:07 PM, 30th Jan                     =SimplyME=                    Nothing ... Thank you           08:08 PM, 30th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           08:08 PM, 30th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5645141