Subject: Ticket Assigned - Conversation with Hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 30 Jan 2023 15:13:10 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi hi, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:59 PM, 30th Jan                     Hi                    Hello           07:01 PM, 30th Jan                     Hi                    My order num#9412195989 max picked up yesterday but where is my refund money           07:02 PM, 30th Jan                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting MaxFashion. My name is Kader. I will be happy to assist you.           07:02 PM, 30th Jan                     Hi                    Start Again           07:02 PM, 30th Jan                     Hi                    Hi           07:02 PM, 30th Jan                     Hi                    My order num # 9412195989           07:03 PM, 30th Jan                     Hi                    Max pickeup yesterday           07:03 PM, 30th Jan                     Hi                    Bit where is my refund money           07:04 PM, 30th Jan                     Hi                    Hello           07:04 PM, 30th Jan                     Hi                    Hello           07:04 PM, 30th Jan                     Hi                    Why no body answering           07:05 PM, 30th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:05 PM, 30th Jan                   Abdulqader                   ​​Please note that according to returns tracking ID: RP0928220007233, we can see that your items were collected from you on 29/01/2023We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.           07:07 PM, 30th Jan                   Abdulqader                   Once we receive the product in our warehouse, after we verify your returns, we will process your refund.           07:08 PM, 30th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           07:10 PM, 30th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with MaxFashion  Have a wonderful day.           07:12 PM, 30th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5644865