Subject: Ticket Assigned - Conversation with Mary
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 29 Jan 2023 16:18:51 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mary Mary                    1           08:06 PM, 29th Jan                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            08:06 PM, 29th Jan                    Centrepoint KW whatsapp bot                    Hello Mary , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:06 PM, 29th Jan                     Mary                    1           08:06 PM, 29th Jan                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           08:06 PM, 29th Jan                     Mary                    841253686           08:07 PM, 29th Jan                    Centrepoint KW whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           08:07 PM, 29th Jan                    Centrepoint KW whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            08:07 PM, 29th Jan                     Mary                    1           08:07 PM, 29th Jan                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           08:07 PM, 29th Jan                     Mary                    8412536862           08:07 PM, 29th Jan                    Centrepoint KW whatsapp bot                    ? Congrats, your order is Placed   Your estimated delivery date is 30/01/2023    If you wish to cancel your order, please follow below link.  https://centrepoint.app.link/lOxgNqhhZwb    You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.            08:08 PM, 29th Jan                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:08 PM, 29th Jan                     Mary                    2           08:08 PM, 29th Jan                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:08 PM, 29th Jan                     Mary                    1           08:08 PM, 29th Jan                    Centrepoint KW whatsapp bot                   Please enter your email address           08:08 PM, 29th Jan                     Mary                    [email-masked]           08:08 PM, 29th Jan                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:08 PM, 29th Jan                   Abdulqader                    Hi Mary, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           08:13 PM, 29th Jan                     Mary                    Thank you           08:14 PM, 29th Jan                     Mary                    I just want to ask if you can put a gift wrapper my order           08:14 PM, 29th Jan                   Abdulqader                   We truly sorry as we don't have this service at this moment.           08:15 PM, 29th Jan                     Mary                    Ok thank you ?           08:16 PM, 29th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           08:16 PM, 29th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           08:18 PM, 29th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5640779