Subject: Ticket Assigned - Conversation with Nadeem
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 29 Jan 2023 15:52:40 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nadeem Nadeem                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  nadeem Bot:  Hi nadeem, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-775274 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  8374849384            07:43 PM, 29th Jan                     Nadeem                    I can’t select Qatar region in app           07:43 PM, 29th Jan                     Nadeem                    Other regions are showing but Qatar is not in list           07:44 PM, 29th Jan                   Abdulqader                    Hi Nadeem, Good Evening. Thank you for contacting Splash. My name is Kader. I will be happy to assist you.           07:44 PM, 29th Jan                   Abdulqader                   We sincerely apologize for the issue that you are facing however, please provide us the Screenshot Of The Issue so that we can investigate further and assist you accordingly with this.           07:45 PM, 29th Jan                     Nadeem                    ??           07:45 PM, 29th Jan                   Abdulqader                   Please provide us the Screenshot Of The Issue.           07:46 PM, 29th Jan                     Nadeem                    ??           07:47 PM, 29th Jan                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           07:48 PM, 29th Jan                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           07:50 PM, 29th Jan                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:52 PM, 29th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5640651