Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sun, 29 Jan 2023 14:17:24 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi, i would to ask about my order can I order more and deliver it at the same time?           06:02 PM, 29th Jan                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting HomeCenter. My name is Kader. I will be happy to assist you.           06:03 PM, 29th Jan                     User                    8412416613           06:03 PM, 29th Jan                     User                    Hi kader this is my order number           06:04 PM, 29th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:06 PM, 29th Jan                     User                    K           06:06 PM, 29th Jan                   Abdulqader                   We apologize that we cannot modify the order on
 ce the order has been successfully completed.           06:08 PM, 29th Jan                     User                    No problem thank you           06:09 PM, 29th Jan                     User                    Just one question           06:09 PM, 29th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           06:10 PM, 29th Jan                     User                    I got this message           06:10 PM, 29th Jan                     User                    Sorry, order number 8412416613 was not processed successfully.  Please try again or use cash on delivery.  https://homecentre.app.link/6faAJKbWXwb           06:11 PM, 29th Jan                     User                    What does this mean?           06:11 PM, 29th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:13 PM, 29th Jan                   Abdulq
 ader                   We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number: (8412416613) was not placed successfully. Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: (8412416636).           06:13 PM, 29th Jan                     User                    Thank you           06:14 PM, 29th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           06:14 PM, 29th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with HomeCenter  Have a wonderful day.           06:17 PM, 29th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5640215