Subject: Ticket Assigned - Conversation with ?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 29 Jan 2023 13:58:04 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ? ?                    Good evening           05:43 PM, 29th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:43 PM, 29th Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            05:43 PM, 29th Jan                     ?                    1           05:43 PM, 29th Jan                   Centrepoint UAE whatsapp bot                    Hello ? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:43 PM, 29th Jan                     ?                    1           05:43 PM, 29th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           05:43 PM, 29th Jan                     ?                    9412359322           05:44 PM, 29th Jan                   Centrepoint UAE whatsapp bot                    Great news! ? Your order is ready for pick-up   Please check your email or SMS for more details. Don't forget to collect your order within 14 days to avoid cancellation.            05:44 PM, 29th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:44 PM, 29th Jan                     ?                    2           05:46 PM, 29th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:46 PM, 29th Jan                     ?                    1           05:46 PM, 29th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           05:46 PM, 29th Jan                     ?                    [email-masked]           05:47 PM, 29th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:47 PM, 29th Jan                     ?                    Thanks           05:47 PM, 29th Jan                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           05:48 PM, 29th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:49 PM, 29th Jan                   Abdulqader                   Your order ID 9412359322 is now ready for collection. Kindly make sure to have your Emirates ID or Passport, during the pickup.           05:50 PM, 29th Jan                     ?                    Actually i came yesterday but it wasn't ready           05:50 PM, 29th Jan                     ?                    Is it possible to deliver it to me?           05:50 PM, 29th Jan                     ?                    To JVC or atlantis the palm.           05:51 PM, 29th Jan                   Abdulqader                   We are sorry to inform you that as per our policy we won't be able to change your store collection location once the order has been placed successfully.           05:52 PM, 29th Jan                     ?                    It's okay           05:53 PM, 29th Jan                     ?                    Is it okay if i send a friend?           05:53 PM, 29th Jan                   Abdulqader                   Yes, that’s not a problem. However, they will need to bring: - The confirmation email, the text message or the order confirmation in their Apple Wallet.  - Emirates ID or passport.           05:56 PM, 29th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           05:57 PM, 29th Jan                     ?                    Thank you very much           05:57 PM, 29th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:57 PM, 29th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5640127