Subject: Ticket Assigned - Conversation with Dhanya Srivalsan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 29 Jan 2023 13:45:28 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dhanya Srivalsan Dhanya Srivalsan                    Hi           05:35 PM, 29th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:35 PM, 29th Jan                   Centrepoint UAE whatsapp bot                    Hello Dhanya Srivalsan , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:35 PM, 29th Jan                     Dhanya Srivalsan                    2           05:35 PM, 29th Jan                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            05:35 PM, 29th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:35 PM, 29th Jan                     Dhanya Srivalsan                    2           05:36 PM, 29th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:36 PM, 29th Jan                     Dhanya Srivalsan                    1           05:36 PM, 29th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           05:36 PM, 29th Jan                     Dhanya Srivalsan                    [email-masked]           05:36 PM, 29th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:36 PM, 29th Jan                     Dhanya Srivalsan                    Ok           05:36 PM, 29th Jan                   Abdulqader                    Hi Dhanya  Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           05:37 PM, 29th Jan                   Abdulqader                   Could you please share your order number so that I can assist you further?           05:39 PM, 29th Jan                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           05:41 PM, 29th Jan                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           05:43 PM, 29th Jan                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           05:45 PM, 29th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5640069