Subject: New Reply Received - Re: Your products are on the way
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 29 Jan 2023 13:34:15 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div class="ydp7f995637yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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<div dir="ltr">Hello;</div>
<div dir="ltr"><br></div>
<div dir="ltr"> Where is my order?</div>
<div dir="ltr">The delivery team didn't contact me, and the tracking shows the undelivered and request rescheduled. I didn't place this request.</div>
<div dir="ltr">Please let the delivery team communicate with me to share the location.</div>
<div dir="ltr">I raised two requests through your call centre today without any response from your side.</div>
<div dir="ltr"> Please be aware we have jobs and working days Mon to Thursday, and your team should not disturb me with delivery when I have a busy schedule plus I'm moving between different locations, please call to allocate time ,date and location.</div>
<div dir="ltr">Thanks</div>
<div><br></div>
<div class="ydp7f995637signature"><div dir="ltr" style="font-family:Helvetica, Arial, sans-serif;font-size:16px"><div>
<div>Sondos Harfil</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Splash Fashions &lt;[email-masked]&gt;</div>
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<b>To:</b> عمتو سندوسة &lt;[email-masked]&gt;</div>
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<b>Sent:</b> Saturday, January 28, 2023 at 11:12:30 AM GMT+4</div>
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<b>Subject:</b> Your products are on the way</div>
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										Order number  9412292044 has been shipped.
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									<a href="https://www.splashfashions.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en" style="display:inline-block" target="_blank" rel="noreferrer">
									<img style="border:0;margin:0" alt=" Splash logo" src="https://i1.lmsin.net/website_images/ae/logos/emails/concept/logo-splash.png" width="90"></a>
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												<td style="padding:15px 0 0 0">Download
													our apps now</td>
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												<a href="https://itunes.apple.com/ae/app/id1157403562?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en" target="_blank" rel="noreferrer">
													<img alt=" ios icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/apple_app_store.png"></a>
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												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en" target="_blank" rel="noreferrer">
												  <img alt=" android icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/google_play_store.png"></a>
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												<a href="https://itunes.apple.com/ae/app/id1157403562?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en" style="text-decoration:none;color:#202020" target="_blank" rel="noreferrer">iPhone</a>
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												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en" style="text-decoration:none;color:#202020" target="_blank" rel="noreferrer">Android</a>
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													<a href="https://www.splashfashions.com/ae/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en" style="text-decoration: none; display: inline-block; color: rgb(255, 255, 255); padding: 10px 6px" target="_blank" rel="noreferrer">Women</a></span>
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													<a href="https://www.splashfashions.com/ae/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en" style="text-decoration: none; display: inline-block; color: rgb(255, 255, 255); padding: 10px 6px" target="_blank" rel="noreferrer">Men</a></span>
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													<a href="https://www.splashfashions.com/ae/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en" style="text-decoration: none; display: inline-block; color: rgb(255, 255, 255); padding: 10px 6px" target="_blank" rel="noreferrer">Offers</a></span>
													<span class="ydp4cfe989cyiv6217578562navmenu">
													<a href="https://www.splashfashions.com/ae/en/search?q=badge.title.en%3AClearance&amp;clr=true&amp;utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en" style="text-decoration: none; display: inline-block; color: rgb(255, 255, 255); padding: 10px 6px" target="_blank" rel="noreferrer">Clearance</a></span>
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															Your products have been shipped.
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															Hi عمتو سندوسة, your order number is  <span style="color:#00b9e5"><a href="https://www.splashfashions.com/ae/en/my-account/order/9412292044?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_AE_en" style="color:#00b9e5;text-decoration:none" target="_blank" rel="noreferrer">9412292044</a></span>.														</td>
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																																										The tracking number is <span style="color:#00b9e5"><a href="https://www.fareye.co/track.html?com_code=lmc&amp;pm_Id=622&amp;track_page_version=v2&amp;thex=ffffff&amp;only_latest=false&amp;tracking_number=FC012823002325&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_AE_en" style="color:#00b9e5;text-decoration:none" target="_blank" rel="noreferrer">FC012823002325.</a></span>
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																<div style="margin:0;padding:0;text-align:left;font-family:Helvetica, Arial, sans-serif;font-size:14px;line-height:22px;color:#242428">
																	Order shipping to   <br><b>Sondos </b><br>
																									                                   	 	Staff accommodation -BlOCK R<br>
																	 								                                   	 								                                   	 	 Alzahrawi  R18<br>
								                                   	 								                                   	 								                                   	 								                                     								                                     	Sharjah,
								                                     								                                      								                                     	United Arab Emirates
								                                     								                                     																	 								                                     									                                     		<br>
								                                     								                                     Mobile: +971 507552014
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																				Payment Method:  <br><b>Cash on Delivery</b><br>
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							                                 	<strong style="float:left">Order Details</strong>
							                                 	<span style="float:right">Consignment Number: 88888001361920230128</span>
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															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Description</div>
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															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Shipped Quantity</div>
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																	     																	    <a href="https://www.splashfashions.com/ae/en/p/163473848?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_AE_en" style="text-decoration:none;padding:5px" target="_blank" rel="noreferrer">
																		    																																								<img src="https://media.centrepointstores.com/i/centrepoint/7102414-ST00119J-SPAW21200621_01-2100.jpg?fmt=auto&amp;h=150&amp;w=150&amp;qlt=90&amp;sm=c" alt="" style="vertical-align: top; width: 150px; padding: 20px 0px 0px; max-width: 135px" data-id="1674999051536">
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																																<span style="line-height:24px;font-size:14px;color:#3d4648;font-weight:600">
															       <strong> SPLASH </strong>
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															    															        <br>
															    															      <strong> Solid Sleeveless T-shirt with Round Neck </strong>
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															     																     																	     																	         <span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300">Color: Orange</span> 
																	        	  
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																	     																	    <a href="https://www.splashfashions.com/ae/en/p/163473855?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_AE_en" style="text-decoration:none;padding:5px" target="_blank" rel="noreferrer">
																		    																																								<img src="https://media.centrepointstores.com/i/centrepoint/7102411-VNKSHSL19J-SPAW21200621_01-2100.jpg?fmt=auto&amp;h=150&amp;w=150&amp;qlt=90&amp;sm=c" alt="" style="vertical-align: top; width: 150px; padding: 20px 0px 0px; max-width: 135px" data-id="1674999051536">
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																																<span style="line-height:24px;font-size:14px;color:#3d4648;font-weight:600">
															       <strong> SPLASH </strong>
															    </span>
															    															        <br>
															    															      <strong> Solid T-shirt with V-neck and Short Sleeves </strong>
															    															        <br>

															     																     																	     																	         <span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300">Color: Green</span> 
																	        	  
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																	     																	    <a href="https://www.splashfashions.com/ae/en/p/165151181?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_AE_en" style="text-decoration:none;padding:5px" target="_blank" rel="noreferrer">
																		    																																								<img src="https://media.centrepointstores.com/i/centrepoint/7103974-SP23WVNBTM1-SPS23251122_01-2100.jpg?fmt=auto&amp;h=150&amp;w=150&amp;qlt=90&amp;sm=c" alt="" style="vertical-align: top; width: 150px; padding: 20px 0px 0px; max-width: 135px" data-id="1674999051536">
																		    																																																																																																																																																																																																																																																																																																															 </a>
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														   <td width="40%" style="padding:15px" align="left">
																																<span style="line-height:24px;font-size:14px;color:#3d4648;font-weight:600">
															       <strong> SPLASH </strong>
															    </span>
															    															        <br>
															    															      <strong> Solid Full Length Pants with Elasticated Waistband and Tie-Up Belt </strong>
															    															        <br>

															     																     																	     																	         <span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300">Color: Blue</span> 
																	        	  
																	        	 <br>
																	         																		      																		         <span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300">
																		        	     																		        	      Size: 
																		        	     																		        	     28 
																		         </span> 
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																	     																	    <a href="https://www.splashfashions.com/ae/en/p/165008276?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_AE_en" style="text-decoration:none;padding:5px" target="_blank" rel="noreferrer">
																		    																																								<img src="https://media.centrepointstores.com/i/centrepoint/7103723-SP234748-SPS23181122_01-2100.jpg?fmt=auto&amp;h=150&amp;w=150&amp;qlt=90&amp;sm=c" alt="" style="vertical-align: top; width: 150px; padding: 20px 0px 0px; max-width: 135px" data-id="1674999051536">
																		    																																																																																																																																																																																																																																																																																																															 </a>
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																																<span style="line-height:24px;font-size:14px;color:#3d4648;font-weight:600">
															       <strong> SPLASH </strong>
															    </span>
															    															        <br>
															    															      <strong> Solid Pants with Elasticised Waistband and Slits </strong>
															    															        <br>

															     																     																	     																	         <span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300">Color: Black</span> 
																	        	  
																	        	 <br>
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																		        	     																		        	      Size: 
																		        	     																		        	     28 
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														        <span style="line-height:22px;font-size:14px;color:#3d4648">
														       		1
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<tr><td style="padding:0 0 15px 15px;font-size:15px;font-weight:bold;text-align:left;color:#242428"><span class="ydp4cfe989cyiv6217578562aligntext">Need help? Get in touch</span></td></tr> <tr><td align="center">
<div style="max-width:285px;display:inline-block;padding:0;width:100%" class="ydp4cfe989cyiv6217578562 ydp4cfe989cyiv6217578562getintouch-block"><table border="0" style="max-width:290px;min-height:95px" class="ydp4cfe989cyiv6217578562 ydp4cfe989cyiv6217578562getintouch"><tbody><tr><td width="100%" align="left"><table width="100%" style="padding:13px"><tbody><tr>
<td><a href="mailto:[email-masked]?Body=Contacted" target="_blank" rel="noreferrer"> <img src="https://i1.lmsin.net/website_images/ae/emails/icons/mail.png" alt=" mailus"></a></td> <td style="font-size:11px;padding-left:20px"><div style="margin:0;padding:0;line-height:20px">
<strong>Write us an email now</strong>, we'll get back to you as fast as we can.</div></td>
</tr></tbody></table></td></tr></tbody></table></div> <div style="max-width:285px;display:inline-block;padding:0;width:100%" class="ydp4cfe989cyiv6217578562 ydp4cfe989cyiv6217578562getintouch-block"><table border="0" style="max-width:290px;min-height:95px" class="ydp4cfe989cyiv6217578562 ydp4cfe989cyiv6217578562getintouch"><tbody><tr><td width="100%" align="left"><table cellspacing="0" width="100%" style="padding:13px"><tbody><tr>
<td><a href="https://www.facebook.com/SplashFashions" target="_blank" rel="noreferrer"> <img src="https://i1.lmsin.net/website_images/ae/emails/icons/fb.png" alt="facebook"></a></td> <td style="font-size:11px;padding-left:20px"><div style="margin:0;padding:0;line-height:20px">
<strong>Connect with us</strong> on your favourite social network.</div></td>
</tr></tbody></table></td></tr></tbody></table></div>
</td></tr> <tr><td width="100%" align="center">
<div style="max-width:285px;display:inline-block;padding:0;width:100%" class="ydp4cfe989cyiv6217578562 ydp4cfe989cyiv6217578562getintouch-block"><table border="0" style="max-width:290px;min-height:95px" class="ydp4cfe989cyiv6217578562 ydp4cfe989cyiv6217578562getintouch"><tbody><tr><td width="100%" align="left"><table cellspacing="0" width="100%" style="padding:13px"><tbody><tr>
<td><a href="https://twitter.com/SplashFashions" target="_blank" rel="noreferrer"> <img src="https://i1.lmsin.net/website_images/ae/emails/icons/twitter.png" alt=" twitter"></a></td> <td style="font-size:11px;padding-left:20px"><div style="margin:0;padding:0;line-height:20px">Reach out in 140 characters! We are <strong>@SplashFashions</strong>.</div></td>
</tr></tbody></table></td></tr></tbody></table></div> <div style="max-width:285px;display:inline-block;padding:0;width:100%" class="ydp4cfe989cyiv6217578562 ydp4cfe989cyiv6217578562getintouch-block"><table border="0" style="max-width:290px;min-height:95px" class="ydp4cfe989cyiv6217578562 ydp4cfe989cyiv6217578562getintouch"><tbody><tr><td width="100%" align="left"><table cellspacing="0" width="100%" style="padding:13px"><tbody><tr>
<td><img src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" alt=" call"></td> <td style="font-size:11px;padding-left:20px"><div style="margin:0;padding:0;line-height:20px">
<strong>Call us on 800-SPLASH (800-775274).</strong> <br>7 days a week, 07:00 AM to 12:00 AM</div></td>
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								© 2022 Retail World Limited </span></td>
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							<span style="font-size:11px;color:#848483"> 
							<a href="https://www.splashfashions.com/ae/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en" style="text-decoration:none;color:#848483" target="_blank" rel="noreferrer">Privacy Policy</a>  |
						    <a href="https://www.splashfashions.com/ae/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en" style="text-decoration:none;color:#848483" target="_blank" rel="noreferrer">Terms &amp; Conditions</a>
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Attachments :
1. <a href='https://helpae.splashfashions.com/helpdesk/attachments/2044010595769'>88888001361920230128_9412292044_1674889945513</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5638283