Subject: Ticket Assigned - Conversation with Kainat
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 29 Jan 2023 12:50:48 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Kainat Kainat                    Hi           04:39 PM, 29th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:39 PM, 29th Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:39 PM, 29th Jan                     Kainat                    1           04:39 PM, 29th Jan                   Centrepoint UAE whatsapp bot                    Hello Kainat , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:39 PM, 29th Jan                     Kainat                    1           04:39 PM, 29th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           04:39 PM, 29th Jan                     Kainat                    9412507744           04:40 PM, 29th Jan                   Centrepoint UAE whatsapp bot                    Your order status is  Verifying payment    We'll let you know when it is confirmed.    You can easily track your order from My Account > Order History.             04:40 PM, 29th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:40 PM, 29th Jan                     Kainat                    2           04:40 PM, 29th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:40 PM, 29th Jan                     Kainat                    1           04:40 PM, 29th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:40 PM, 29th Jan                     Kainat                    [email-masked]           04:40 PM, 29th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:41 PM, 29th Jan                   Abdulqader                    Hi Kainat, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           04:41 PM, 29th Jan                     Kainat                    Why is my order showing thia           04:42 PM, 29th Jan                     Kainat                    Why is it verifying while my card has no issues           04:42 PM, 29th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           04:45 PM, 29th Jan                     Kainat                    Ok           04:45 PM, 29th Jan                   Abdulqader                   As we can see your order is on validation to verify the payment, it will be confirmed/cancelled within 1-2 hours if you did not confirm the transaction from your end           04:46 PM, 29th Jan                     Kainat                    Ok           04:47 PM, 29th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           04:48 PM, 29th Jan                     Kainat                    No           04:48 PM, 29th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           04:50 PM, 29th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5639778