Subject: Ticket Assigned - Conversation with Hazem Alshehabi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 29 Jan 2023 12:23:54 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hazem Alshehabi Hazem Alshehabi                    Good afternoon           04:07 PM, 29th Jan                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:07 PM, 29th Jan                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:07 PM, 29th Jan                     Hazem Alshehabi                    1           04:07 PM, 29th Jan                    Centrepoint KW whatsapp bot                    Hello Hazem Alshehabi , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:07 PM, 29th Jan                     Hazem Alshehabi                    1           04:07 PM, 29th Jan                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           04:07 PM, 29th Jan                     Hazem Alshehabi                    8412385206           04:08 PM, 29th Jan                    Centrepoint KW whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP0128230008476    You can also easily track your order from My Account > Order History.             04:08 PM, 29th Jan                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:08 PM, 29th Jan                     Hazem Alshehabi                    2           04:08 PM, 29th Jan                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:08 PM, 29th Jan                     Hazem Alshehabi                    1           04:09 PM, 29th Jan                    Centrepoint KW whatsapp bot                   Please enter your email address           04:09 PM, 29th Jan                     Hazem Alshehabi                    [email-masked]           04:09 PM, 29th Jan                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:09 PM, 29th Jan                   Abdulqader                    Hi Hazem, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           04:14 PM, 29th Jan                     Hazem Alshehabi                    Please I need to know where is my order           04:15 PM, 29th Jan                     Hazem Alshehabi                    I didn’t receive it till now           04:15 PM, 29th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           04:16 PM, 29th Jan                     Hazem Alshehabi                    Ok           04:16 PM, 29th Jan                   Abdulqader                   We are truly sorry for the inconvenience caused to you. We would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible.           04:18 PM, 29th Jan                   Abdulqader                   Kindly note we'll do our best to deliver your order today and will be contacting you by this number ++96597948008.           04:18 PM, 29th Jan                     Hazem Alshehabi                    I’m a doctor and I have to go to duty and no one will be at home           04:19 PM, 29th Jan                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            04:20 PM, 29th Jan                     Hazem Alshehabi                    Thank you           04:21 PM, 29th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           04:22 PM, 29th Jan                     Hazem Alshehabi                    No thanks           04:22 PM, 29th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           04:23 PM, 29th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5639644