Subject: Ticket Assigned - Conversation with ام سيف
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 29 Jan 2023 10:59:27 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ام سيف ام سيف                    9412425451           02:50 PM, 29th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            02:50 PM, 29th Jan                   Centrepoint UAE whatsapp bot                    Hello ام سيف , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:50 PM, 29th Jan                     ام سيف                    1           02:51 PM, 29th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           02:51 PM, 29th Jan                     ام سيف                    9412425451           02:51 PM, 29th Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:       You can also easily track your order from My Account > Order History.             02:51 PM, 29th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:51 PM, 29th Jan                     ام سيف                    No           02:51 PM, 29th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:51 PM, 29th Jan                     ام سيف                    2           02:51 PM, 29th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:51 PM, 29th Jan                     ام سيف                    1           02:51 PM, 29th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           02:51 PM, 29th Jan                     ام سيف                    [email-masked]           02:51 PM, 29th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           02:51 PM, 29th Jan                   Abdulqader                    Hi Umm Saif, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           02:52 PM, 29th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           02:53 PM, 29th Jan                   Abdulqader                   We have checked and we would like to inform you that the following order number: (9412425451) was placed on Jan 29, 2023.Please note the expected delivery date on 01-02-2023           02:54 PM, 29th Jan                   Abdulqader                   Once this order has been shipped out you will receive an email notification for the same containing the tracking details.           02:54 PM, 29th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           02:55 PM, 29th Jan                     ام سيف                    Can I cancel my order           02:55 PM, 29th Jan                   Abdulqader                   Unfortunately, we won't be able to cancel your order at the moment we would request you to not accept the delivery of your order.   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           02:56 PM, 29th Jan                     ام سيف                    So when the order is out of delivery and the courier contacts me I tell him to cancel the order           02:57 PM, 29th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           02:57 PM, 29th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           02:59 PM, 29th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5639171