Subject: Ticket Assigned - Conversation with Hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 29 Jan 2023 09:03:11 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  hi Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9412313414 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP012823002584     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0566123898            12:51 PM, 29th Jan                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting Splash. My name is Kader. I will be happy to assist you.           12:52 PM, 29th Jan                     Hi                    Hi           12:52 PM, 29th Jan                     Hi                    Can u help track this 9412313414           12:52 PM, 29th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           12:54 PM, 29th Jan                   Abdulqader                   Is this contact number correct +971566123898?             12:56 PM, 29th Jan                     Hi                    Yes           12:56 PM, 29th Jan                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           12:58 PM, 29th Jan                     Hi                    Ok please           12:59 PM, 29th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           01:00 PM, 29th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Splash  Have a wonderful day.           01:02 PM, 29th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5638615