Subject: Ticket Assigned - Conversation with Silke
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 25 Jan 2023 15:27:01 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Silke Silke                    I’m here           07:16 PM, 25th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:16 PM, 25th Jan                   Centrepoint UAE whatsapp bot                    Hello Silke , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:17 PM, 25th Jan                     Silke                    2           07:20 PM, 25th Jan                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            07:20 PM, 25th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:20 PM, 25th Jan                     Silke                    2           07:20 PM, 25th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:20 PM, 25th Jan                     Silke                    1           07:20 PM, 25th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:20 PM, 25th Jan                     Silke                    [email-masked]           07:20 PM, 25th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:20 PM, 25th Jan                     Silke                    Ok           07:21 PM, 25th Jan                   Abdulqader                   Hi Silke, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           07:21 PM, 25th Jan                     Silke                    Hello           07:21 PM, 25th Jan                     Silke                    I requested a return           07:21 PM, 25th Jan                     Silke                    Someone came yesterday nur I wasn’t home           07:22 PM, 25th Jan                   Abdulqader                   Is this contact number correct +971558993499?           07:22 PM, 25th Jan                     Silke                    Would they be able to come tomorrow           07:22 PM, 25th Jan                     Silke                    No 0558993469           07:22 PM, 25th Jan                     Silke                    Hello           07:23 PM, 25th Jan                   Abdulqader                   We would like to inform that we are going to update your provided phone number to the courier team.           07:24 PM, 25th Jan                     Silke                    Ok           07:24 PM, 25th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           07:24 PM, 25th Jan                     Silke                    No thanks           07:25 PM, 25th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:26 PM, 25th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5626397