Subject: Ticket Assigned - Conversation with Silke
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 25 Jan 2023 15:16:55 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Silke Silke                    Hello how are you           07:06 PM, 25th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:06 PM, 25th Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:06 PM, 25th Jan                     Silke                    I’ve sent a return request and they came yesterday but I wasn’t home           07:06 PM, 25th Jan                   Centrepoint UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           07:06 PM, 25th Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:06 PM, 25th Jan                     Silke                    1           07:06 PM, 25th Jan                   Centrepoint UAE whatsapp bot                    Hello Silke , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:06 PM, 25th Jan                     Silke                    2           07:06 PM, 25th Jan                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            07:06 PM, 25th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:06 PM, 25th Jan                     Silke                    2           07:07 PM, 25th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:07 PM, 25th Jan                     Silke                    1           07:07 PM, 25th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:07 PM, 25th Jan                     Silke                    [email-masked]           07:07 PM, 25th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:07 PM, 25th Jan                   Abdulqader                    Hi Silke, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           07:08 PM, 25th Jan                   Abdulqader                   Is this contact number correct +971558993499?             07:09 PM, 25th Jan                   Abdulqader                   Hi Silke, I'm not getting a response from you. Are we still connected?           07:11 PM, 25th Jan                   Abdulqader                   Hi Silke, I'm not getting a response from you. Are we still connected?           07:13 PM, 25th Jan                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:16 PM, 25th Jan                     Silke                    Hello           07:16 PM, 25th Jan                     Silke                    Wait           07:16 PM, 25th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5626352