Subject: Ticket Assigned - Conversation with SALEEL
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 25 Jan 2023 14:49:04 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with SALEEL SALEEL                    Hi           06:39 PM, 25th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:39 PM, 25th Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:39 PM, 25th Jan                     SALEEL                    1           06:39 PM, 25th Jan                   Centrepoint UAE whatsapp bot                    Hello SALEEL , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:39 PM, 25th Jan                     SALEEL                    1           06:39 PM, 25th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:39 PM, 25th Jan                     SALEEL                    9411850554.           06:39 PM, 25th Jan                   Centrepoint UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           06:39 PM, 25th Jan                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            06:39 PM, 25th Jan                     SALEEL                    9411850554           06:39 PM, 25th Jan                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            06:39 PM, 25th Jan                     SALEEL                    2           06:40 PM, 25th Jan                   Centrepoint UAE whatsapp bot                    Hello SALEEL , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:40 PM, 25th Jan                     SALEEL                    1           06:40 PM, 25th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:40 PM, 25th Jan                     SALEEL                    9411850554           06:40 PM, 25th Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC012523001581    You can also easily track your order from My Account > Order History.             06:40 PM, 25th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:40 PM, 25th Jan                     SALEEL                    2           06:40 PM, 25th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:40 PM, 25th Jan                     SALEEL                    1           06:40 PM, 25th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:40 PM, 25th Jan                     SALEEL                    [email-masked]           06:40 PM, 25th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:40 PM, 25th Jan                   Abdulqader                    Hi SALEEL, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:41 PM, 25th Jan                     SALEEL                    I had made an order yesterday           06:42 PM, 25th Jan                     SALEEL                    9411850554           06:42 PM, 25th Jan                     SALEEL                    It was shown today delivered           06:42 PM, 25th Jan                     SALEEL                    I am still waiting for the same           06:42 PM, 25th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:42 PM, 25th Jan                     SALEEL                    Nobody calle me           06:42 PM, 25th Jan                     SALEEL                    Ok Pls           06:42 PM, 25th Jan                   Abdulqader                   We are truly sorry for the inconvenience caused to you. We would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible.           06:43 PM, 25th Jan                     SALEEL                    But it’s showing out for delivery since morning           06:43 PM, 25th Jan                     SALEEL                    But not even called till now           06:44 PM, 25th Jan                   Abdulqader                   Please wait a few hours if you don't receive your order please inform us.           06:44 PM, 25th Jan                     SALEEL                    It’s already night           06:44 PM, 25th Jan                     SALEEL                    You have any contact for the delivery guy ?           06:44 PM, 25th Jan                     SALEEL                    I came to uae just for couple of days           06:45 PM, 25th Jan                     SALEEL                    Time is important for me           06:45 PM, 25th Jan                   Abdulqader                   Please accept our full apologies, as we do not have the contact number of the courier partner at this moment. As the order has gone out for delivery, it will be delivered by the end of the day at the latest.           06:45 PM, 25th Jan                     SALEEL                    Are you sure ?           06:46 PM, 25th Jan                     SALEEL                    You must have some internal message mechanism           06:46 PM, 25th Jan                     SALEEL                    Atleast remind your shipping partner  about my order           06:46 PM, 25th Jan                   Abdulqader                   We will do our best to arrange the delivery today.           06:46 PM, 25th Jan                     SALEEL                    Ok Thanks ?           06:46 PM, 25th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           06:47 PM, 25th Jan                     SALEEL                    No thanks           06:48 PM, 25th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:48 PM, 25th Jan                     SALEEL                    ?           06:48 PM, 25th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5626214