Subject: Ticket Assigned - Conversation with Tridiya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 25 Jan 2023 14:04:07 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Tridiya Tridiya                    Hi           05:45 PM, 25th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:45 PM, 25th Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            05:45 PM, 25th Jan                     Tridiya                    1           05:46 PM, 25th Jan                   Centrepoint UAE whatsapp bot                    Hello Tridiya , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:46 PM, 25th Jan                     Tridiya                    1           05:46 PM, 25th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           05:46 PM, 25th Jan                     Tridiya                    9411418243           05:47 PM, 25th Jan                   Centrepoint UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            05:47 PM, 25th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:47 PM, 25th Jan                     Tridiya                    2           05:47 PM, 25th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:47 PM, 25th Jan                     Tridiya                    1           05:47 PM, 25th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           05:47 PM, 25th Jan                     Tridiya                    [email-masked]           05:47 PM, 25th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:47 PM, 25th Jan                     Tridiya                    Ok           05:48 PM, 25th Jan                   Abdulqader                    Hi Tridiya, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           05:50 PM, 25th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:52 PM, 25th Jan                     Tridiya                    Yes           05:53 PM, 25th Jan                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.           05:54 PM, 25th Jan                   Abdulqader                   We will contact the store team to make the order ready as fast as they can           05:56 PM, 25th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           05:57 PM, 25th Jan                     Tridiya                    Actually its been like 5 days since i made the purchase           05:58 PM, 25th Jan                     Tridiya                    And i need it urgently           05:58 PM, 25th Jan                     Tridiya                    Anyway to get it if i go directly to al ghurair??           05:59 PM, 25th Jan                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. Please note that we will contact you through your email once we get any updates           06:00 PM, 25th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           06:02 PM, 25th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:03 PM, 25th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5626018