Subject: Ticket Assigned - Conversation with Rabana
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 25 Jan 2023 13:42:34 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rabana Rabana                    Hi           05:29 PM, 25th Jan                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            05:29 PM, 25th Jan                   Babyshop UAE WhatsApp bot                    Hello Rabana , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:29 PM, 25th Jan                     Rabana                    3           05:29 PM, 25th Jan                   Babyshop UAE WhatsApp bot                    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.            05:29 PM, 25th Jan                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:29 PM, 25th Jan                     Rabana                    2           05:29 PM, 25th Jan                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:29 PM, 25th Jan                     Rabana                    1           05:29 PM, 25th Jan                   Babyshop UAE WhatsApp bot                   Please enter your email address           05:29 PM, 25th Jan                     Rabana                    [email-masked]           05:29 PM, 25th Jan                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           05:29 PM, 25th Jan                   Abdulqader                    Hi Rabana, Good Evening. Thank you for contacting Babyshop. My name is Kader. I will be happy to assist you.           05:30 PM, 25th Jan                   Abdulqader                   We can see that you are contacting us regarding your order 9411827191?           05:31 PM, 25th Jan                     Rabana                    Hi           05:31 PM, 25th Jan                     Rabana                    Order # 9410934098 this one as well           05:32 PM, 25th Jan                     Rabana                    No           05:33 PM, 25th Jan                     Rabana                    Regarding refund of this and           05:33 PM, 25th Jan                   Abdulqader                   Is this contact number correct +971582704245?             05:35 PM, 25th Jan                     Rabana                    Yea           05:35 PM, 25th Jan                   Abdulqader                   lease accept our sincere apologies for this unexpected delay.           05:36 PM, 25th Jan                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to pick up  the order as early as possible.           05:37 PM, 25th Jan                     Rabana                    Strange           05:37 PM, 25th Jan                   Abdulqader                   We’ll do our best to sort this out quickly.           05:38 PM, 25th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           05:40 PM, 25th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Babyshop  Have a wonderful day.           05:42 PM, 25th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5625910