Subject: Ticket Assigned - Conversation with Adelene
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 24 Jan 2023 14:05:13 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Adelene Adelene                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi adelene, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9411550618 Bot:    Congrats! Your order is successfully placed.?    Your estimated collection date is 23/01/2023    Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:51 PM, 24th Jan                     Adelene                    9411550618           05:52 PM, 24th Jan                   Abdulqader                    Hi Adelene, Good Evening. Thank you for contacting Splash . My name is Kader. I will be happy to assist you.           05:53 PM, 24th Jan                     Adelene                    Kindly follow up my order           05:54 PM, 24th Jan                     Adelene                    9411550618           05:54 PM, 24th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:56 PM, 24th Jan                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.we will contact the store team to make the order ready as fast as they can.           05:59 PM, 24th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           06:00 PM, 24th Jan                     Adelene                    When I will expect the update on the pick up of my order?           06:01 PM, 24th Jan                   Abdulqader                   We will update you on the same as soon as we have received further update from our concerned team.           06:01 PM, 24th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           06:03 PM, 24th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Splash  Have a wonderful day.           06:04 PM, 24th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5622416