Subject: Ticket Assigned - Conversation with Maria Criselda Guttierres
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 24 Jan 2023 13:18:47 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Maria Criselda Guttierres Maria Criselda Guttierres                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  maria criselda guttierres Bot:  Hi maria criselda guttierres, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  96596633111            05:08 PM, 24th Jan                   Abdulqader                    Hi Maria, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           05:10 PM, 24th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:12 PM, 24th Jan                   Abdulqader                   We can see that you are contacting us regarding your order 8409086527?           05:12 PM, 24th Jan                   Abdulqader                   Hi Maria, I'm not getting a response from you. Are we still connected?           05:14 PM, 24th Jan                   Abdulqader                   Hi Maria, I'm not getting a response from you. Are we still connected?           05:16 PM, 24th Jan                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           05:18 PM, 24th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5622193