Subject: Ticket Assigned - Conversation with Kajal
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 23 Jan 2023 13:45:51 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Kajal Kajal                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  kajal Bot:  Hi kajal, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  7811676651. Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Main Menu Bot:  Hi kajal, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  7811676651 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP0123230003582     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  97335445195            05:33 PM, 23rd Jan                     Kajal                    I want to check where my order is and when will it be delivered           05:34 PM, 23rd Jan                     Kajal                    I have ordered it to my office and i will be leaving in one hour           05:34 PM, 23rd Jan                   Abdulqader                    Hi Kajal, Good Evening. Thank you for contacting MaxFashion. My name is Kader. I will be happy to assist you.           05:36 PM, 23rd Jan                     Kajal                    Hi           05:36 PM, 23rd Jan                     Kajal                    I want my order delivered by 5           05:37 PM, 23rd Jan                     Kajal                    I had ordered in the morning and it still hasnt arrived           05:37 PM, 23rd Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:38 PM, 23rd Jan                     Kajal                    Ok           05:38 PM, 23rd Jan                   Abdulqader                   We are truly sorry for the inconvenience caused to you. We would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible.           05:39 PM, 23rd Jan                   Abdulqader                   As the order has gone out for delivery, it will be delivered by the end of the day at the latest.           05:40 PM, 23rd Jan                     Kajal                    No but i need it now           05:41 PM, 23rd Jan                     Kajal                    In 30 mins           05:41 PM, 23rd Jan                     Kajal                    Can you contact the driver andcheck           05:41 PM, 23rd Jan                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            05:42 PM, 23rd Jan                     Kajal                    Thank you           05:42 PM, 23rd Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           05:43 PM, 23rd Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with MaxFashion  Have a wonderful day.           05:45 PM, 23rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5618886