Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Mon, 23 Jan 2023 13:02:14 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Good evening           04:49 PM, 23rd Jan                     User                    I would like to know when my order will arrive today           04:49 PM, 23rd Jan                     User                    you already sent me a message that my order is out for delivery at 11am           04:50 PM, 23rd Jan                     User                    so when it will be arrive ?           04:50 PM, 23rd Jan                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting HomeCenter. My name is Kader. I will be happy to assist you.           04:51 PM, 23rd Jan                   Abdulqader                   Could you please share your order number so that I can assist you further?           04:51 PM, 23rd Jan                     User                             04:52 PM, 23rd Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us.           04:53 PM, 23rd Jan                     User                    This is my order           04:54 PM, 23rd Jan                   Abdulqader                   We are truly sorry for the inconvenience caused to you. We would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible.           04:54 PM, 23rd Jan                   Abdulqader                   We will do our best to arrange the delivery today.           04:54 PM, 23rd Jan                     User                    !!           04:55 PM, 23rd Jan                     User                    But I ordered yesterday so I expected that the delivery will be today !           04:55 PM, 23rd Jan                     User                    can please anyone all me           04:56 PM, 23rd Jan                     User                    I have guests today           04:56 PM, 23rd Jan                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            04:58 PM, 23rd Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           04:59 PM, 23rd Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with HomeCenter  Have a wonderful day.           05:01 PM, 23rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5618702