Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 23 Jan 2023 07:16:54 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Returns  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear Centrepoint,</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">It’s really disappointing to see the negligence from your end. I have been following up since 13 January 2023, and today is 23 January 2023.</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Both products were returned together, why I didn’t get a refund of product no 1 – OMR 5.200</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><b><span style="font-size:14.0pt">Order #1707091385</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><b><span style="font-size:12.0pt;color:red">Product no: 1 - Returned – Still waiting for the refund.</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><b>2Xtremez Floral Print Mini A-line Dress with Spread Collar and Puff</b></div>
<div></div>
<div></div>
<div class="MsoNormal"><b>OMR: 5.200</b></div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style="font-size:14.0pt">Product no: 2 – Returned and Refunded </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:14.0pt">Metallic Cuff Bracelet - Set of 2 </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:14.0pt">OMR: 1.500 OMR</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:14.0pt"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style="font-size:14.0pt">Such kind of ignorance wasn’t expected from Centrepoint/team.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:14.0pt"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style="font-size:14.0pt">Please get back to me with the corrective action today.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Thank you,</div>
<div></div>
<div></div>
<div class="MsoNormal">Talha </div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in"><div class="MsoNormal"><b></b></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; <br><b>Sent:</b> Friday, January 20, 2023 11:53 AM<br><b>To:</b> [email-masked]<br><b>Subject:</b> Re: [#5581892] - Returns</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div><div><div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Talha,<br><br>Thank you for contacting us.<br> <br>We sincerely apologies for the inconvenience caused to you.<br> <br>We can understand your frustration here. We are following up with the relevant team. Our team is working on it. Once we will get any update we will get back to you.<br> <br>Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here.<br> <br>Feel free to get in touch with us for further assistance.<br> <br>Thank You,<br>Centrepoint Support Team</span></div>
<div></div>
<div></div>
</div></div></div>
<div class="MsoNormal">
<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5581892:1125156</span><span style="font-size:10.5pt;font-family:-Apple-System"> </span>
</div>
<div></div>
<div></div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5581892