Subject: Ticket Assigned - Conversation with يحيى
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 22 Jan 2023 14:56:34 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with يحيى يحيى                    Customer:  Start Again Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi يحيى, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by OmanNet - You'll receive your refund to My Credit under your account (for registered users) or as a Return Voucher (for guest users).   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by OmanNet -If you cancel your OmanNet debit card order in full, you’ll receive a card refund. If you cancel a part of your order, you’ll receive either a My Credit refund (for registered users) or a Return Voucher (for guest users). Return Vouchers will be emailed to you within 48 hours of the quality check.     For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:49 PM, 22nd Jan                   Abdulqader                   Hi Yahy, Good Evening. Thank you for contacting MaxFashion. My name is Kader. I will be happy to assist you.           06:49 PM, 22nd Jan                   Abdulqader                   Hi Yahy, I'm not getting a response from you. Are we still connected?           06:51 PM, 22nd Jan                     يحيى                    I booked the return online, how to cancel it because I will go to the max stor for returning           06:51 PM, 22nd Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:52 PM, 22nd Jan                   Abdulqader                   The online return request has been cancelled.           06:53 PM, 22nd Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           06:54 PM, 22nd Jan                     يحيى                    No thanks           06:55 PM, 22nd Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with MaxFashion  Have a wonderful day.           06:56 PM, 22nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5615820