Subject: Ticket Assigned - Conversation with Waqqas Ahmed (WAB)
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 22 Jan 2023 14:32:45 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Waqqas Ahmed (WAB) Waqqas Ahmed (WAB)                    Hi           06:22 PM, 22nd Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:22 PM, 22nd Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:22 PM, 22nd Jan                     Waqqas Ahmed (WAB)                             06:22 PM, 22nd Jan                   Centrepoint UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           06:22 PM, 22nd Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:22 PM, 22nd Jan                     Waqqas Ahmed (WAB)                    1           06:22 PM, 22nd Jan                   Centrepoint UAE whatsapp bot                    Hello Waqqas Ahmed (WAB) , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:22 PM, 22nd Jan                     Waqqas Ahmed (WAB)                    1           06:22 PM, 22nd Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:22 PM, 22nd Jan                     Waqqas Ahmed (WAB)                    9410494370           06:22 PM, 22nd Jan                   Centrepoint UAE whatsapp bot                    Congrats! Your order is successfully placed.?    Your estimated collection date is 16/01/2023             06:22 PM, 22nd Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:22 PM, 22nd Jan                     Waqqas Ahmed (WAB)                    2           06:23 PM, 22nd Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:23 PM, 22nd Jan                     Waqqas Ahmed (WAB)                    1           06:23 PM, 22nd Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:23 PM, 22nd Jan                     Waqqas Ahmed (WAB)                    [email-masked]           06:23 PM, 22nd Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:23 PM, 22nd Jan                   Abdulqader                    Hi Waqqas, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:24 PM, 22nd Jan                     Waqqas Ahmed (WAB)                    Hi kader           06:24 PM, 22nd Jan                     Waqqas Ahmed (WAB)                    I did not get my order           06:24 PM, 22nd Jan                     Waqqas Ahmed (WAB)                    9410494370           06:25 PM, 22nd Jan                     Waqqas Ahmed (WAB)                    I visited deira city center for collection they did not receive it           06:25 PM, 22nd Jan                     Waqqas Ahmed (WAB)                    Even i did not receive sms for collection           06:26 PM, 22nd Jan                   Abdulqader                   Please accept our sincere apologies for this unexpected delay. Your order should be processed on 15-01-2023.           06:26 PM, 22nd Jan                   Abdulqader                   We will contact the store team to make the order ready as fast as they can.           06:26 PM, 22nd Jan                     Waqqas Ahmed (WAB)                    When           06:26 PM, 22nd Jan                     Waqqas Ahmed (WAB)                    Today now possible           06:27 PM, 22nd Jan                     Waqqas Ahmed (WAB)                    Sunday off so i can easily collect           06:28 PM, 22nd Jan                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. Please note that we will contact you through your email once we get any updates           06:28 PM, 22nd Jan                     Waqqas Ahmed (WAB)                    Ok           06:29 PM, 22nd Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           06:30 PM, 22nd Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:32 PM, 22nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5615741