Subject: Ticket Assigned - Conversation with Preethi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 22 Jan 2023 13:47:19 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Preethi Preethi                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi preethi, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:37 PM, 22nd Jan                   Abdulqader                    Hi Preethi, Good Evening. Thank you for contacting MaxFashion. My name is Kader. I will be happy to assist you.           05:38 PM, 22nd Jan                   Abdulqader                   We can see that you are contacting us regarding your order 9411502237?           05:39 PM, 22nd Jan                     Preethi                             05:39 PM, 22nd Jan                     Preethi                             05:39 PM, 22nd Jan                     Preethi                    I want to return these           05:40 PM, 22nd Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:41 PM, 22nd Jan                   Abdulqader                   We would like to inform you that a new return request has been created on 1/22/23. Please note the courier partner may take up to 2 - 5  business days to arrange the collection.           05:43 PM, 22nd Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           05:44 PM, 22nd Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with MaxFashion  Have a wonderful day.           05:46 PM, 22nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5615568