Subject: Ticket Assigned - Conversation with Christine Manalo
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 19 Jan 2023 14:37:28 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Christine Manalo Christine Manalo                    1           06:28 PM, 19th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:28 PM, 19th Jan                   Centrepoint UAE whatsapp bot                    Hello Christine Manalo , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:28 PM, 19th Jan                     Christine Manalo                    1           06:29 PM, 19th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:29 PM, 19th Jan                     Christine Manalo                    9411025231           06:29 PM, 19th Jan                   Centrepoint UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            06:29 PM, 19th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:29 PM, 19th Jan                     Christine Manalo                    2           06:29 PM, 19th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:29 PM, 19th Jan                     Christine Manalo                    1           06:29 PM, 19th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:29 PM, 19th Jan                     Christine Manalo                    [email-masked]           06:29 PM, 19th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:29 PM, 19th Jan                   Abdulqader                    Hi Christine, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:30 PM, 19th Jan                     Christine Manalo                    Good evening! I ordered yesterday at centrepoint and i urgently need the item as i will be flying to my home country tomorrow afternoon.           06:32 PM, 19th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:32 PM, 19th Jan                     Christine Manalo                    Sure           06:32 PM, 19th Jan                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.we will contact the store team to make the order ready as fast as they can.           06:33 PM, 19th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           06:34 PM, 19th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:37 PM, 19th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5606821