Subject: Ticket Assigned - Conversation with Sadia Sana
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 19 Jan 2023 14:00:29 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sadia Sana Sadia Sana                    2           05:50 PM, 19th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:50 PM, 19th Jan                   Centrepoint UAE whatsapp bot                    Hello Sadia Sana , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:50 PM, 19th Jan                     Sadia Sana                    2           05:50 PM, 19th Jan                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            05:50 PM, 19th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:50 PM, 19th Jan                     Sadia Sana                    2           05:50 PM, 19th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:50 PM, 19th Jan                     Sadia Sana                    1           05:51 PM, 19th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           05:51 PM, 19th Jan                     Sadia Sana                    [email-masked]           05:51 PM, 19th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:51 PM, 19th Jan                   Abdulqader                    Hi Sadia, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           05:51 PM, 19th Jan                     Sadia Sana                    I raised this issue 6 to 7 days ago but no one contacted yet           05:52 PM, 19th Jan                     Sadia Sana                    I have a request of return items and they are not collected           05:52 PM, 19th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:54 PM, 19th Jan                   Abdulqader                   We would like to inform you that your issue has been raised and this is your complaint number  5586020           05:55 PM, 19th Jan                     Sadia Sana                    Then how long I have to wait           05:56 PM, 19th Jan                   Abdulqader                   Currently, the concerned team is working on your query, and we will update you as soon as we hear back from them.           05:56 PM, 19th Jan                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.           05:56 PM, 19th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           05:58 PM, 19th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:00 PM, 19th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5606697