Subject: Ticket Assigned - Conversation with Nimra Samim
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 19 Jan 2023 13:59:30 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nimra Samim Nimra Samim                    Hi           05:46 PM, 19th Jan                   MAX KW Whatsapp BOT                    Hello, welcome to Max!?   مرحبًا بك في ماكس            05:46 PM, 19th Jan                   MAX KW Whatsapp BOT                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            05:46 PM, 19th Jan                     Nimra Samim                    1           05:47 PM, 19th Jan                   MAX KW Whatsapp BOT                    Hello Nimra Samim , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:47 PM, 19th Jan                     Nimra Samim                    1           05:47 PM, 19th Jan                   MAX KW Whatsapp BOT                   Please enter your order number to continue.           05:47 PM, 19th Jan                     Nimra Samim                    8411111948           05:47 PM, 19th Jan                   MAX KW Whatsapp BOT                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP0119230005729    You can also easily track your order from My Account > Order History.             05:47 PM, 19th Jan                   MAX KW Whatsapp BOT                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:47 PM, 19th Jan                     Nimra Samim                    2           05:48 PM, 19th Jan                   MAX KW Whatsapp BOT                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:48 PM, 19th Jan                     Nimra Samim                    1           05:49 PM, 19th Jan                   MAX KW Whatsapp BOT                   Please enter your email address           05:49 PM, 19th Jan                     Nimra Samim                    [email-masked]           05:49 PM, 19th Jan                   MAX KW Whatsapp BOT                   Please wait, our agent will be with you shortly. Thanks           05:49 PM, 19th Jan                   Abdulqader                    Hi Nimra, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           05:50 PM, 19th Jan                     Nimra Samim                    Hi           05:50 PM, 19th Jan                     Nimra Samim                    Please can you call the driver and let me know at what time he will deliver?           05:51 PM, 19th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:51 PM, 19th Jan                     Nimra Samim                    Yes please           05:51 PM, 19th Jan                   Abdulqader                   Accept our apologies, as we cannot specify a specific time for receiving orders           05:52 PM, 19th Jan                   Abdulqader                   We would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible.As the order has gone out for delivery, it will be delivered by the end of the day at the latest.           05:52 PM, 19th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           05:54 PM, 19th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           05:57 PM, 19th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5606691