Subject: Ticket Assigned - Conversation with mashood
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 19 Jan 2023 13:54:02 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mashood mashood                    Hi           05:45 PM, 19th Jan                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            05:45 PM, 19th Jan                   Babyshop UAE WhatsApp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            05:45 PM, 19th Jan                     mashood                    1           05:45 PM, 19th Jan                   Babyshop UAE WhatsApp bot                    Hello Mashood , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:45 PM, 19th Jan                     mashood                    1           05:45 PM, 19th Jan                   Babyshop UAE WhatsApp bot                   Please enter your order number to continue.           05:45 PM, 19th Jan                     mashood                    9411188663           05:45 PM, 19th Jan                   Babyshop UAE WhatsApp bot                    Sorry, your order was not processed.   Your purchase couldn't be completed. We haven't deducted the payment from your card.?Please try again or use Cash on Delivery             05:46 PM, 19th Jan                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:46 PM, 19th Jan                     mashood                    2           05:46 PM, 19th Jan                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:46 PM, 19th Jan                     mashood                    1           05:46 PM, 19th Jan                   Babyshop UAE WhatsApp bot                   Please enter your email address           05:46 PM, 19th Jan                     mashood                    [email-masked]           05:46 PM, 19th Jan                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           05:46 PM, 19th Jan                   Abdulqader                    Hi Mashood, Good Evening. Thank you for contacting Babyshop. My name is Kader. I will be happy to assist you.           05:47 PM, 19th Jan                   Abdulqader                   We are truly sorry for the inconvenience caused to you.           05:49 PM, 19th Jan                   Abdulqader                   We'd like to confirm you that order  9411188663has not been placed successfully as the payment from your credit card used has been unsuccessful. Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.           05:50 PM, 19th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           05:51 PM, 19th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Babyshop  Have a wonderful day.           05:53 PM, 19th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5606666