Subject: Ticket Assigned - Conversation with Leena
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 19 Jan 2023 12:59:31 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Leena Leena                    Hello           04:41 PM, 19th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:41 PM, 19th Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:41 PM, 19th Jan                     Leena                    1           04:41 PM, 19th Jan                   Centrepoint UAE whatsapp bot                    Hello Leena , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:41 PM, 19th Jan                     Leena                    1           04:42 PM, 19th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           04:42 PM, 19th Jan                     Leena                    9411135642           04:42 PM, 19th Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP011923001216    You can also easily track your order from My Account > Order History.             04:42 PM, 19th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:42 PM, 19th Jan                     Leena                    2           04:44 PM, 19th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:44 PM, 19th Jan                     Leena                    1           04:44 PM, 19th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:44 PM, 19th Jan                     Leena                    [email-masked]           04:44 PM, 19th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:44 PM, 19th Jan                   Abdulqader                    Hi Leena, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           04:45 PM, 19th Jan                     Leena                    Hi           04:45 PM, 19th Jan                     Leena                    May I know the status of my parcel           04:45 PM, 19th Jan                     Leena                    9411135642           04:46 PM, 19th Jan                   Abdulqader                   We are truly sorry for the inconvenience caused to you. We would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible.           04:46 PM, 19th Jan                     Leena                    By wat time           04:47 PM, 19th Jan                     Leena                    Can u have the delivery person no           04:47 PM, 19th Jan                   Abdulqader                   As the order has gone out for delivery, it will be delivered by the end of the day at the latest.           04:48 PM, 19th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           04:50 PM, 19th Jan                     Leena                    U mean by night           04:50 PM, 19th Jan                     Leena                    That I got the msg in the morning           04:51 PM, 19th Jan                   Abdulqader                   We will do our best to arrange the delivery today.           04:52 PM, 19th Jan                     Leena                    U r not getting my question           04:53 PM, 19th Jan                   Abdulqader                   Please accept our full apologies, as we do not have the contact number of courier partner at this moment.           04:55 PM, 19th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           04:56 PM, 19th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           04:59 PM, 19th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5606412