Subject: Ticket Assigned - Conversation with Rishad_Bin_Nazar_Abubackr
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 19 Jan 2023 12:56:00 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rishad_Bin_Nazar_Abubackr Rishad_Bin_Nazar_Abubackr                    Hi           04:42 PM, 19th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:42 PM, 19th Jan                   Centrepoint UAE whatsapp bot                    Hello Rishad_Bin_Nazar_Abubackr , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:42 PM, 19th Jan                     Rishad_Bin_Nazar_Abubackr                    1           04:42 PM, 19th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           04:42 PM, 19th Jan                     Rishad_Bin_Nazar_Abubackr                    9410385614           04:42 PM, 19th Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=LM572935053    You can also easily track your order from My Account > Order History.             04:42 PM, 19th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:42 PM, 19th Jan                     Rishad_Bin_Nazar_Abubackr                    2           04:42 PM, 19th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:42 PM, 19th Jan                     Rishad_Bin_Nazar_Abubackr                    1           04:43 PM, 19th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:43 PM, 19th Jan                     Rishad_Bin_Nazar_Abubackr                    [email-masked]           04:43 PM, 19th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:43 PM, 19th Jan                   Abdulqader                    Hi Rishad, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           04:43 PM, 19th Jan                     Rishad_Bin_Nazar_Abubackr                    You know why i contact you           04:44 PM, 19th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           04:45 PM, 19th Jan                     Rishad_Bin_Nazar_Abubackr                    Ok           04:46 PM, 19th Jan                   Abdulqader                   Thank you for your patience.We request you to please allow us some more time and we will update you on the same as soon as we have received further update from our concerned team.           04:47 PM, 19th Jan                     Rishad_Bin_Nazar_Abubackr                    What about my order bro?           04:49 PM, 19th Jan                   Abdulqader                   We request you to please allow us some time to check.           04:49 PM, 19th Jan                     Rishad_Bin_Nazar_Abubackr                    Ok           04:50 PM, 19th Jan                   Abdulqader                   we would like to inform you that your issue has been raised and this is your complaint number 5590871           04:51 PM, 19th Jan                   Abdulqader                   Please allow us some time and we will get back to you soon with an update..Rest assured we try our best to provide solutions to every issue in the best possible way available to us.           04:51 PM, 19th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           04:53 PM, 19th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           04:55 PM, 19th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5606402