Subject: Ticket Assigned - Conversation with 143
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 19 Jan 2023 12:49:21 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with 143 143                    Hlo           04:23 PM, 19th Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            04:23 PM, 19th Jan                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:23 PM, 19th Jan                     143                    1           04:23 PM, 19th Jan                   MAX UAE whatsapp bot                    Hello 143 , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:23 PM, 19th Jan                     143                    Order status           04:23 PM, 19th Jan                   MAX UAE whatsapp bot                    Hi 143 , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            04:23 PM, 19th Jan                     143                    5           04:23 PM, 19th Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:23 PM, 19th Jan                     143                    Ok           04:24 PM, 19th Jan                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting Max. My name is Kader. I will be happy to assist you.           04:24 PM, 19th Jan                     143                    Hi sir           04:24 PM, 19th Jan                     143                    I have problem in placing order           04:25 PM, 19th Jan                   Abdulqader                   We sincerely apologize for the issue that you are facing however, please provide us the Screenshot Of The Issue so that we can investigate further and assist you accordingly with this.           04:27 PM, 19th Jan                     143                    Gift vouchers are not working in online           04:27 PM, 19th Jan                     143                    App           04:27 PM, 19th Jan                     143                             04:29 PM, 19th Jan                   Abdulqader                   Kindly share the voucher code           04:29 PM, 19th Jan                     143                    Gift card           04:30 PM, 19th Jan                     143                             04:30 PM, 19th Jan                   Abdulqader                   We would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.           04:31 PM, 19th Jan                     143                    Can you please show me how to do it           04:31 PM, 19th Jan                     143                    Ok sir           04:33 PM, 19th Jan                     143                    I will try it now           04:33 PM, 19th Jan                   Abdulqader                   If the same problem persists, please provide us with the following details so that we can forward it for further assistance: - email address : - Country of access -Gift card with pin coe           04:34 PM, 19th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           04:35 PM, 19th Jan                     143                    Gift card with pin can share           04:36 PM, 19th Jan                     143                    ?           04:37 PM, 19th Jan                   Abdulqader                   We need it so that we can share it with  technical team .           04:37 PM, 19th Jan                     143                    Gift card can apply in max fashion online or we need to go store           04:39 PM, 19th Jan                   Abdulqader                   Yes you can use it in online           04:40 PM, 19th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           04:41 PM, 19th Jan                     143                    Sir there is any chance without sharing giftcard with pin for solution           04:43 PM, 19th Jan                   Abdulqader                   Please note we need it so that we can raise the issue  with technical team.           04:45 PM, 19th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           04:47 PM, 19th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           04:49 PM, 19th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5606375