Subject: Ticket Assigned - Conversation with Hafeel
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 18 Jan 2023 15:30:03 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hafeel Hafeel                    Hello           07:00 PM, 18th Jan                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            07:00 PM, 18th Jan                   Babyshop UAE WhatsApp bot                    Hello Hafeel , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:00 PM, 18th Jan                     Hafeel                    1           07:00 PM, 18th Jan                   Babyshop UAE WhatsApp bot                   Please enter your order number to continue.           07:00 PM, 18th Jan                     Hafeel                    9410660911           07:01 PM, 18th Jan                   Babyshop UAE WhatsApp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=LM375288862    You can also easily track your order from My Account > Order History.             07:01 PM, 18th Jan                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:01 PM, 18th Jan                     Hafeel                    2           07:02 PM, 18th Jan                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:02 PM, 18th Jan                     Hafeel                    1           07:02 PM, 18th Jan                   Babyshop UAE WhatsApp bot                   Please enter your email address           07:02 PM, 18th Jan                     Hafeel                    [email-masked]           07:02 PM, 18th Jan                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           07:02 PM, 18th Jan                   Abdulqader                    Hi Hafeel, Good Evening. Thank you for contacting Babyshop. My name is Kader. I will be happy to assist you.           07:04 PM, 18th Jan                     Hafeel                    They said didn’t arrive any packages           07:05 PM, 18th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:06 PM, 18th Jan                     Hafeel                    Ok           07:06 PM, 18th Jan                   Abdulqader                   Is this contact number correct +971556916261?             07:08 PM, 18th Jan                     Hafeel                    Yes           07:09 PM, 18th Jan                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.Please be assured that now we will escalate your concern to our delivery team and we will ask them to to make the order ready as fast as they can.           07:11 PM, 18th Jan                     Hafeel                    Tomorrow possible           07:13 PM, 18th Jan                   Abdulqader                   Ok sure will do the needful           07:13 PM, 18th Jan                     Hafeel                    Ok           07:13 PM, 18th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           07:15 PM, 18th Jan                     Hafeel                    Nothing           07:15 PM, 18th Jan                     Hafeel                    Hello           07:16 PM, 18th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           07:17 PM, 18th Jan                     Hafeel                    I have another order from center point           07:18 PM, 18th Jan                     Hafeel                    9410624468           07:18 PM, 18th Jan                     Hafeel                    Can you check           07:18 PM, 18th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:19 PM, 18th Jan                   Abdulqader                   Did you receive the code for pick up the order?           07:21 PM, 18th Jan                     Hafeel                    No           07:22 PM, 18th Jan                   Abdulqader                   Ok we will check also this order with courier team           07:22 PM, 18th Jan                     Hafeel                    It’s been 4days           07:24 PM, 18th Jan                     Hafeel                    I ordered           07:24 PM, 18th Jan                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. Please note that we will contact you through your email once we get any updates           07:27 PM, 18th Jan                     Hafeel                    Ok           07:27 PM, 18th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           07:28 PM, 18th Jan                     Hafeel                    Nothing           07:28 PM, 18th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Babyshop  Have a wonderful day.           07:29 PM, 18th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5603303