Subject: Ticket Assigned - Conversation with Harsh
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 18 Jan 2023 14:49:58 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Harsh Harsh                    Hello           06:39 PM, 18th Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            06:39 PM, 18th Jan                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:39 PM, 18th Jan                     Harsh                    1           06:39 PM, 18th Jan                   MAX UAE whatsapp bot                    Hello Harsh , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:39 PM, 18th Jan                     Harsh                    1           06:39 PM, 18th Jan                   MAX UAE whatsapp bot                   Please enter your order number to continue.           06:39 PM, 18th Jan                     Harsh                    9410925692           06:40 PM, 18th Jan                   MAX UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            06:40 PM, 18th Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:40 PM, 18th Jan                     Harsh                    2           06:41 PM, 18th Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:41 PM, 18th Jan                     Harsh                    1           06:41 PM, 18th Jan                   MAX UAE whatsapp bot                   Please enter your email address           06:41 PM, 18th Jan                     Harsh                    [email-masked]           06:41 PM, 18th Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:41 PM, 18th Jan                   Abdulqader                    Hi Harsh, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           06:42 PM, 18th Jan                     Harsh                    I would like to follow up on my order           06:42 PM, 18th Jan                     Harsh                    I prefer click n collect to get the item earliest           06:42 PM, 18th Jan                     Harsh                    Delivery was showing today and I chose click n collect because I would like to get the items asap           06:43 PM, 18th Jan                     Harsh                    But till its not ready           06:43 PM, 18th Jan                     Harsh                    When it will be ready?           06:43 PM, 18th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:44 PM, 18th Jan                     Harsh                    Ok           06:44 PM, 18th Jan                   Abdulqader                   Please accept our sincere apologies for this unexpected delay. we will contact the store team to make the order ready as fast as they can.           06:46 PM, 18th Jan                     Harsh                    So I can collect it today itself?           06:46 PM, 18th Jan                   Abdulqader                   Your order should be picked up in store today.           06:47 PM, 18th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:47 PM, 18th Jan                     Harsh                    Ok           06:48 PM, 18th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           06:49 PM, 18th Jan                     Harsh                    No           06:49 PM, 18th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           06:49 PM, 18th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5603103