Subject: Ticket Assigned - Conversation with Nitesh Maheshawri
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 18 Jan 2023 14:25:59 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nitesh Maheshawri Nitesh Maheshawri                    Hwy           06:15 PM, 18th Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            06:15 PM, 18th Jan                   MAX UAE whatsapp bot                    Hello Nitesh Maheshawri , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:15 PM, 18th Jan                     Nitesh Maheshawri                    1           06:15 PM, 18th Jan                   MAX UAE whatsapp bot                   Please enter your order number to continue.           06:15 PM, 18th Jan                     Nitesh Maheshawri                    9411064296           06:16 PM, 18th Jan                   MAX UAE whatsapp bot                    Sorry, your order was not processed.   Your purchase couldn't be completed. We haven't deducted the payment from your card.?Please try again or use Cash on Delivery             06:16 PM, 18th Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:16 PM, 18th Jan                     Nitesh Maheshawri                    Why           06:16 PM, 18th Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:16 PM, 18th Jan                     Nitesh Maheshawri                    2           06:16 PM, 18th Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:16 PM, 18th Jan                     Nitesh Maheshawri                    1           06:16 PM, 18th Jan                   MAX UAE whatsapp bot                   Please enter your email address           06:16 PM, 18th Jan                     Nitesh Maheshawri                    [email-masked]           06:16 PM, 18th Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:16 PM, 18th Jan                   Abdulqader                    Hi Nitesh, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           06:19 PM, 18th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:20 PM, 18th Jan                     Nitesh Maheshawri                    Why my payment is not suscefull i am try many times           06:20 PM, 18th Jan                   Abdulqader                   We are truly sorry for the inconvenience caused to you.           06:21 PM, 18th Jan                   Abdulqader                   We'd like to confirm you that order 9411064296 has not been placed successfully as the payment from your credit card used has been unsuccessful.  Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.           06:21 PM, 18th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           06:23 PM, 18th Jan                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with Max  Have a wonderful day.           06:25 PM, 18th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5602991