Subject: Ticket Assigned - Conversation with Ashwaryah Kiran
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 18 Jan 2023 14:19:44 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ashwaryah Kiran Ashwaryah Kiran                    Hi           06:08 PM, 18th Jan                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:08 PM, 18th Jan                    Centrepoint KW whatsapp bot                    Hello Ashwaryah Kiran , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:09 PM, 18th Jan                     Ashwaryah Kiran                    2           06:09 PM, 18th Jan                    Centrepoint KW whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 1800871 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            06:09 PM, 18th Jan                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:09 PM, 18th Jan                     Ashwaryah Kiran                    2           06:09 PM, 18th Jan                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:09 PM, 18th Jan                     Ashwaryah Kiran                    1           06:09 PM, 18th Jan                    Centrepoint KW whatsapp bot                   Please enter your email address           06:09 PM, 18th Jan                     Ashwaryah Kiran                    [email-masked]           06:09 PM, 18th Jan                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:09 PM, 18th Jan                   Abdulqader                    Hi Ashwaryah, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:12 PM, 18th Jan                     Ashwaryah Kiran                    Hi           06:13 PM, 18th Jan                     Ashwaryah Kiran                    I have placed a order before 8410378595           06:13 PM, 18th Jan                     Ashwaryah Kiran                    I placed a return order before           06:13 PM, 18th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:13 PM, 18th Jan                     Ashwaryah Kiran                    And courier person picked it up also           06:13 PM, 18th Jan                     Ashwaryah Kiran                    But I haven't received my money back           06:13 PM, 18th Jan                     Ashwaryah Kiran                    Can you please check it for me           06:14 PM, 18th Jan                   Abdulqader                   We are truly sorry for the inconvenience caused to you.We have forwarded your query to the concerned team to check the refund asap.           06:16 PM, 18th Jan                     Ashwaryah Kiran                    Okay           06:16 PM, 18th Jan                     Ashwaryah Kiran                    Thank you           06:16 PM, 18th Jan                   Abdulqader                   We will be on touch with you and contact you on your email           06:17 PM, 18th Jan                     Ashwaryah Kiran                    Okay           06:17 PM, 18th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           06:17 PM, 18th Jan                     Ashwaryah Kiran                    No           06:18 PM, 18th Jan                     Ashwaryah Kiran                    Thank you           06:18 PM, 18th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:18 PM, 18th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5602960