Subject: Ticket Assigned - Conversation with Adi ❤️
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 16 Jan 2023 15:52:11 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Adi ❤️ Adi ❤️                    1           07:23 PM, 16th Jan                   MAX KW Whatsapp BOT                    Hello, welcome to Max!?   مرحبًا بك في ماكس            07:23 PM, 16th Jan                   MAX KW Whatsapp BOT                    Hello Adi ❤️ , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:23 PM, 16th Jan                     Adi ❤️                    6           07:23 PM, 16th Jan                   MAX KW Whatsapp BOT                    Hi Adi ❤️ , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?Reset Your password  6. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            07:23 PM, 16th Jan                     Adi ❤️                    6           07:23 PM, 16th Jan                   MAX KW Whatsapp BOT                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:23 PM, 16th Jan                     Adi ❤️                    1           07:23 PM, 16th Jan                   MAX KW Whatsapp BOT                   Please enter your email address           07:23 PM, 16th Jan                     Adi ❤️                    [email-masked]           07:23 PM, 16th Jan                   MAX KW Whatsapp BOT                   Please wait, our agent will be with you shortly. Thanks           07:23 PM, 16th Jan                   Abdulqader                    Hi Adi, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           07:24 PM, 16th Jan                     Adi ❤️                    Yes           07:24 PM, 16th Jan                     Adi ❤️                    Thnx           07:24 PM, 16th Jan                     Adi ❤️                             07:24 PM, 16th Jan                     Adi ❤️                             07:24 PM, 16th Jan                     Adi ❤️                    My order is not proceeding           07:24 PM, 16th Jan                     Adi ❤️                    I want to order online           07:25 PM, 16th Jan                   Abdulqader                   Kindly follow this steps:  Find the products you want to buy by searching for them or by browsing our departments. Add these products to your basket with the 'Add to Basket’ button or buy them right away with the Buy Now button. Click your mini-basket from the top right of the screen and hit the 'Checkout Now' button. Enter your shipping information and payment information and complete the order by hitting ‘Pay Now’ for electronic payment options or ‘Place your order’ for Cash on Delivery.           07:28 PM, 16th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           07:30 PM, 16th Jan                     Adi ❤️                    Yes           07:31 PM, 16th Jan                     Adi ❤️                    Order not done           07:32 PM, 16th Jan                     Adi ❤️                    Still asking for pin ur location           07:32 PM, 16th Jan                   Abdulqader                   Kindly put the full location along with pin code of your place           07:33 PM, 16th Jan                     Adi ❤️                    Ok           07:33 PM, 16th Jan                     Adi ❤️                    But new address also not editing           07:33 PM, 16th Jan                   Abdulqader                   lease provide us the Screenshot Of The Issue           07:35 PM, 16th Jan                     Adi ❤️                             07:36 PM, 16th Jan                     Adi ❤️                             07:36 PM, 16th Jan                   Abdulqader                   We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.           07:38 PM, 16th Jan                   Abdulqader                   And please try again to place the order with full address           07:39 PM, 16th Jan                   Abdulqader                   If the same problem persists, please provide us with the following details so that we can forward it for further assistance: - email address : - Country of access - type of device used           07:40 PM, 16th Jan                     Adi ❤️                    Done           07:43 PM, 16th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           07:43 PM, 16th Jan                     Adi ❤️                    Thnx           07:43 PM, 16th Jan                     Adi ❤️                    No           07:43 PM, 16th Jan                     Adi ❤️                    How many days it would take           07:44 PM, 16th Jan                   Abdulqader                    Kindly elaborate your query           07:47 PM, 16th Jan                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           07:49 PM, 16th Jan                     Adi ❤️                    My problem solved           07:50 PM, 16th Jan                     Adi ❤️                    Thnx           07:50 PM, 16th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           07:50 PM, 16th Jan                     Adi ❤️                    No           07:50 PM, 16th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           07:51 PM, 16th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5595277