Subject: Ticket Assigned - Conversation with MUJTABA AWAN??
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 16 Jan 2023 15:49:29 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with MUJTABA AWAN?? MUJTABA AWAN??                    good evening sir           07:16 PM, 16th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:16 PM, 16th Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:16 PM, 16th Jan                     MUJTABA AWAN??                    1           07:17 PM, 16th Jan                   Centrepoint UAE whatsapp bot                    Hello MUJTABA AWAN?? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:17 PM, 16th Jan                     MUJTABA AWAN??                    1           07:17 PM, 16th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:17 PM, 16th Jan                     MUJTABA AWAN??                    #9410424738           07:19 PM, 16th Jan                   Centrepoint UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           07:19 PM, 16th Jan                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            07:19 PM, 16th Jan                     MUJTABA AWAN??                    9410424738           07:23 PM, 16th Jan                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            07:23 PM, 16th Jan                     MUJTABA AWAN??                    1           07:23 PM, 16th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:23 PM, 16th Jan                     MUJTABA AWAN??                    9410424738           07:24 PM, 16th Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP011423002972    You can also easily track your order from My Account > Order History.             07:24 PM, 16th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:24 PM, 16th Jan                     MUJTABA AWAN??                             07:27 PM, 16th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:27 PM, 16th Jan                     MUJTABA AWAN??                    There can't show tracking  only like this           07:29 PM, 16th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:29 PM, 16th Jan                     MUJTABA AWAN??                    I send now one screen shot           07:29 PM, 16th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:29 PM, 16th Jan                     MUJTABA AWAN??                    2           07:30 PM, 16th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:30 PM, 16th Jan                     MUJTABA AWAN??                    1           07:30 PM, 16th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:30 PM, 16th Jan                     MUJTABA AWAN??                    [email-masked]           07:31 PM, 16th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:31 PM, 16th Jan                   Abdulqader                    Hi MUJTABA, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           07:31 PM, 16th Jan                     MUJTABA AWAN??                    good evening           07:32 PM, 16th Jan                     MUJTABA AWAN??                    I can't ricve my order           07:33 PM, 16th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:33 PM, 16th Jan                     MUJTABA AWAN??                    Ok           07:34 PM, 16th Jan                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However would you please confirm your contact number: +971558804547           07:34 PM, 16th Jan                     MUJTABA AWAN??                    Yes this is my phone number           07:36 PM, 16th Jan                   Abdulqader                   Please accept our apologies for the inconvenience and delay caused. Your order is supposed to be delivered 15-01-2023, but we will contact the courier team to find out the reasons for the delay in the order           07:38 PM, 16th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           07:39 PM, 16th Jan                     MUJTABA AWAN??                    Give me my time to time please           07:41 PM, 16th Jan                     MUJTABA AWAN??                    Order           07:41 PM, 16th Jan                     MUJTABA AWAN??                    Give me my order early please           07:42 PM, 16th Jan                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. Please note that we will contact you through your email once we get any updates           07:43 PM, 16th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           07:45 PM, 16th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:48 PM, 16th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5595262