Subject: Ticket Assigned - Conversation with Lychelle
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 16 Jan 2023 15:15:41 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Lychelle Lychelle                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi lychelle, what do you need help with? Customer:  4 Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi lychelle, what do you need help with? Customer:  ?Store Location Bot:    Looking for a Centrepoint Stores store near you? Just tap on the link below? and choose your city.   www.centrepointstores.com/bh/en/storelocator   Happy shopping!?️   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:04 PM, 16th Jan                   Abdulqader                    Hi lychelle, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           07:05 PM, 16th Jan                     Lychelle                    Hi. I have a credit of 7 bhd in my account. How do I use it?           07:06 PM, 16th Jan                     Lychelle                    Can you help me please.           07:06 PM, 16th Jan                     Lychelle                    When I purchase items in my cart, I don’t get the option to use My Credit.           07:08 PM, 16th Jan                   Abdulqader                   You can use your my credit account in your online purchase in 5 easy steps:   Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           07:08 PM, 16th Jan                   Abdulqader                   Hi lychelle, I'm not getting a response from you. Are we still connected?           07:09 PM, 16th Jan                   Abdulqader                   Hi lychelle, I'm not getting a response from you. Are we still connected?           07:12 PM, 16th Jan                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:14 PM, 16th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5595121