Subject: Ticket Assigned - Conversation with Faiz
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 16 Jan 2023 15:05:16 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Faiz Faiz                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  faiz Bot:  Hi faiz, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  FP011623002032 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9410713668 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP011623002032     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0586104735            06:55 PM, 16th Jan                   Abdulqader                    Hi faiz, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           06:57 PM, 16th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:58 PM, 16th Jan                   Abdulqader                   We are truly sorry for the inconvenience caused to you. We would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible.           06:58 PM, 16th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           06:59 PM, 16th Jan                     Faiz                    hi wait           06:59 PM, 16th Jan                     Faiz                    Until what time do you guys deliver?           07:00 PM, 16th Jan                     Faiz                    When I try tracking my order, it says no tracking status found           07:00 PM, 16th Jan                   Abdulqader                   As the order has gone out for delivery, it will be delivered by the end of the day at the latest.           07:02 PM, 16th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           07:03 PM, 16th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           07:05 PM, 16th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5595061