Subject: Ticket Assigned - Conversation with Maria Sahar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 16 Jan 2023 15:00:45 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Maria Sahar Maria Sahar                    Hi           06:43 PM, 16th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:43 PM, 16th Jan                   Centrepoint UAE whatsapp bot                    Hello Maria Sahar , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:43 PM, 16th Jan                     Maria Sahar                    2           06:43 PM, 16th Jan                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            06:43 PM, 16th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:43 PM, 16th Jan                     Maria Sahar                    2           06:44 PM, 16th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:44 PM, 16th Jan                     Maria Sahar                    1           06:44 PM, 16th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:44 PM, 16th Jan                     Maria Sahar                    [email-masked]           06:45 PM, 16th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:45 PM, 16th Jan                   Abdulqader                    Hi Maria, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:46 PM, 16th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:47 PM, 16th Jan                     Maria Sahar                    Hi kadar, I have requested a return. I don’t have access to my email account right now. I don’t know any update about the request. Can you please check and update me when will someone come to pick up the item?           06:49 PM, 16th Jan                   Abdulqader                   We can see that you are contacting us regarding your order  9410167386?           06:50 PM, 16th Jan                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           06:54 PM, 16th Jan                     Maria Sahar                    Yes           06:54 PM, 16th Jan                     Maria Sahar                    Yes           06:54 PM, 16th Jan                   Abdulqader                    We sincerely apologize for any inconvenience however, please note the courier partner may take up to3 -5 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you: (+971585610393).            06:56 PM, 16th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           06:58 PM, 16th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:00 PM, 16th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5595024