Subject: Ticket Assigned - Conversation with Devi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 15 Jan 2023 14:27:47 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Devi Devi                    Customer:  Hello Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi devi, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 8000-1271 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:19 PM, 15th Jan                   Abdulqader                    Hi Devi, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:20 PM, 15th Jan                     Devi                    I accidentally requested the return of one of my today delivered products. Could you please cancel the request for return?           06:21 PM, 15th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:21 PM, 15th Jan                     Devi                    Ok           06:21 PM, 15th Jan                   Abdulqader                   The return request has been cancelled successfully           06:23 PM, 15th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           06:25 PM, 15th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:27 PM, 15th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5590589