Subject: Ticket Assigned - Conversation with Pratap
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 15 Jan 2023 14:13:59 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Pratap Pratap                    Hi           06:05 PM, 15th Jan                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:05 PM, 15th Jan                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:05 PM, 15th Jan                     Pratap                    Good evening           06:05 PM, 15th Jan                    Centrepoint KW whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           06:05 PM, 15th Jan                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:05 PM, 15th Jan                     Pratap                    1           06:05 PM, 15th Jan                    Centrepoint KW whatsapp bot                    Hello Pratap , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:05 PM, 15th Jan                     Pratap                    1           06:05 PM, 15th Jan                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           06:05 PM, 15th Jan                     Pratap                    8410566082           06:06 PM, 15th Jan                    Centrepoint KW whatsapp bot                    Congrats! Your order is successfully placed.?    Your estimated collection date is 18/01/2023    If you wish to cancel your order, please follow below link.  https://centrepoint.app.link/ft2PYwUTBwb             06:06 PM, 15th Jan                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:06 PM, 15th Jan                     Pratap                    3           06:07 PM, 15th Jan                    Centrepoint KW whatsapp bot                    Hi Pratap , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?Reset Your password  6. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            06:07 PM, 15th Jan                     Pratap                    6           06:07 PM, 15th Jan                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:07 PM, 15th Jan                     Pratap                    1           06:07 PM, 15th Jan                    Centrepoint KW whatsapp bot                   Please enter your email address           06:07 PM, 15th Jan                     Pratap                    [email-masked]           06:08 PM, 15th Jan                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:08 PM, 15th Jan                   Abdulqader                    Hi Pratap, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:08 PM, 15th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:08 PM, 15th Jan                     Pratap                    8410566082           06:08 PM, 15th Jan                     Pratap                    Is it possible to pickup my order today?           06:09 PM, 15th Jan                     Pratap                    Its urgent           06:09 PM, 15th Jan                   Abdulqader                   We have checked and we would like to inform you that the following order number: (8410566082) was placed on Jan 15, 2023 Please note the estimated date to pick up the order is18-01-2023. You’ll receive an SMS and an email when your order is ready for collection.           06:09 PM, 15th Jan                     Pratap                    Is it possible early pickup ?           06:10 PM, 15th Jan                   Abdulqader                   Sorry is not possible because the time is determined by the store team according to its availability.           06:10 PM, 15th Jan                     Pratap                    Ok thank you           06:10 PM, 15th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           06:11 PM, 15th Jan                     Pratap                    No thanks , if it was possible try early picup           06:11 PM, 15th Jan                   Abdulqader                   We will do our best to make the order ready asap.           06:12 PM, 15th Jan                     Pratap                    Thanks           06:12 PM, 15th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:13 PM, 15th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5590536