Subject: Ticket Assigned - Conversation with Business
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 15 Jan 2023 14:04:17 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Business Business                    1           05:54 PM, 15th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:54 PM, 15th Jan                   Centrepoint UAE whatsapp bot                    Hello Business , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:54 PM, 15th Jan                     Business                    1           05:54 PM, 15th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           05:54 PM, 15th Jan                     Business                    9410532875           05:55 PM, 15th Jan                   Centrepoint UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            05:55 PM, 15th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:55 PM, 15th Jan                     Business                    2           05:55 PM, 15th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:55 PM, 15th Jan                     Business                    1           05:55 PM, 15th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           05:55 PM, 15th Jan                     Business                    [email-masked]           05:56 PM, 15th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:56 PM, 15th Jan                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           05:57 PM, 15th Jan                     Business                    I need my order today itself plz           05:57 PM, 15th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:57 PM, 15th Jan                     Business                    I was told that i will get today thats why i placed this order           05:57 PM, 15th Jan                     Business                    9410532875           05:57 PM, 15th Jan                   Abdulqader                   We would like to inform you that your issue has been raised and this is your complaint number 5590312           05:58 PM, 15th Jan                   Abdulqader                   Currently, the concerned team is working on your query, and we will update you as soon as we hear back from them.           05:58 PM, 15th Jan                     Business                    When i will get order?           05:58 PM, 15th Jan                     Business                    R u there?           05:59 PM, 15th Jan                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. Please note that we will contact you through your email once we get any updates           06:00 PM, 15th Jan                     Business                    Ok           06:01 PM, 15th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           06:02 PM, 15th Jan                     Business                    No           06:02 PM, 15th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:04 PM, 15th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5590491