Subject: Ticket Assigned - Conversation with Jean Juan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 15 Jan 2023 13:52:26 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jean Juan Jean Juan                    follow up order # 9410018777           05:33 PM, 15th Jan                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            05:33 PM, 15th Jan                   Babyshop UAE WhatsApp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            05:33 PM, 15th Jan                     Jean Juan                    1           05:34 PM, 15th Jan                   Babyshop UAE WhatsApp bot                    Hello Jean Juan , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:34 PM, 15th Jan                     Jean Juan                    1           05:34 PM, 15th Jan                   Babyshop UAE WhatsApp bot                   Please enter your order number to continue.           05:34 PM, 15th Jan                     Jean Juan                    9410018777           05:34 PM, 15th Jan                   Babyshop UAE WhatsApp bot                    ? Congrats, your order is Placed   Your estimated delivery date is 12/01/2023    You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.            05:34 PM, 15th Jan                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:34 PM, 15th Jan                     Jean Juan                    2           05:34 PM, 15th Jan                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:34 PM, 15th Jan                     Jean Juan                    1           05:34 PM, 15th Jan                   Babyshop UAE WhatsApp bot                   Please enter your email address           05:34 PM, 15th Jan                     Jean Juan                    [email-masked]           05:35 PM, 15th Jan                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           05:35 PM, 15th Jan                   Abdulqader                    Hi Jean, Good Evening. Thank you for contacting Babyshop. My name is Kader. I will be happy to assist you.           05:36 PM, 15th Jan                     Jean Juan                    follow up order # 9410018777           05:38 PM, 15th Jan                     Jean Juan                    until now I ddnt receive d item           05:39 PM, 15th Jan                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:39 PM, 15th Jan                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However would you please confirm your contact number:+971527737848           05:40 PM, 15th Jan                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           05:43 PM, 15th Jan                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           05:45 PM, 15th Jan                     Jean Juan                    yes same number           05:46 PM, 15th Jan                     Jean Juan                    0527737848           05:46 PM, 15th Jan                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           05:48 PM, 15th Jan                     Jean Juan                    Thanks           05:49 PM, 15th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           05:49 PM, 15th Jan                     Jean Juan                    no.. that’s it.. thank you           05:50 PM, 15th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Babyshop  Have a wonderful day.           05:52 PM, 15th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5590443