Subject: Ticket Assigned - Conversation with Mary
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 15 Jan 2023 13:23:48 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mary Mary                    Hi           05:09 PM, 15th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:09 PM, 15th Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            05:09 PM, 15th Jan                     Mary                    1           05:09 PM, 15th Jan                   Centrepoint UAE whatsapp bot                    Hello Mary , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:09 PM, 15th Jan                     Mary                    1           05:10 PM, 15th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           05:10 PM, 15th Jan                     Mary                    9410530746           05:11 PM, 15th Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC011523001634    You can also easily track your order from My Account > Order History.             05:11 PM, 15th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:11 PM, 15th Jan                     Mary                    2           05:11 PM, 15th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:11 PM, 15th Jan                     Mary                    1           05:11 PM, 15th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           05:11 PM, 15th Jan                     Mary                    [email-masked]           05:11 PM, 15th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:11 PM, 15th Jan                     Mary                    Okay?           05:11 PM, 15th Jan                   Abdulqader                    Hi Mary, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           05:13 PM, 15th Jan                   Abdulqader                   Is this contact number correct     +971543555288?             05:15 PM, 15th Jan                     Mary                    No           05:15 PM, 15th Jan                     Mary                    +971543555285           05:15 PM, 15th Jan                   Abdulqader                   We would like to inform that we are going to update your provided phone number to the courier team as your order is already shipped from the warehouse and its in transit.           05:16 PM, 15th Jan                     Mary                    Thank u           05:18 PM, 15th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           05:18 PM, 15th Jan                     Mary                    No i just wanted to know what time it will arrive so i can manage my time           05:18 PM, 15th Jan                     Mary                    Bfore leaving           05:18 PM, 15th Jan                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. Please note that we will contact you through your email once we get any updates           05:20 PM, 15th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           05:21 PM, 15th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:23 PM, 15th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5590304